Showing posts with label frustration. Show all posts
Showing posts with label frustration. Show all posts

Sunday, July 28, 2024

I can no longer shop happily

I am never, ever, ever setting foot in the fucking Giant Supermarket in Huntingdon Valley for as long as I shall live! Dammit!

I live within a convenient driving distance to five supermarkets. I have no loyalty to any of them, because — on some level — there is something I don't like about each one of them. I do most of my supermarket shopping at a Walmart SuperCenter that is a further driving distance than the five nearby supermarkets. But, the prices at Walmart are so ridiculously cheap that I cannot justify going to one of the closer stores when I know I can get the same groceries at as much as half the price on some items. Yeah, I know. Walmart treats their employees like shit and they allegedly have questionable business practices, but who doesn't get treated like shit by their employers? Besides, if I can get a 20 ounce bottle of mustard for 98 cents, I honestly don't care if Walmart kicks their help in the balls when they arrive at work. As the great philosopher/cartoon character Super Chicken once said: "You knew the job was dangerous when you took it."

There's an Aldi near my house. At first I didn't like Aldi. I likened it to shopping in the Twilight Zone, based on their store-branded products so closely mimicking the package designs of national brands. But over time, I have come around to Aldi. They have great produce. Their prices are cheap and their own products — despite their TV prop package designs — are comparable in quality to national brands. The problem with Aldi is they don't carry everything. It is impossible to do a full, old-fashioned shopping trip at Aldi because of their limited variety on a number of products.

Also close by is a Shop Rite, an Acme (part of the Albertsons family of stores) and a Giant (a subsidiary of the multi-national retail conglomerate Ahold Delhaize, not to be confused with the Giant Eagle Mid-West supermarket chain). Shop Rite is a last resort for me, as I always find the place poorly lit, poorly stocked and dirty. They do have pretty good store-brand coleslaw, but that's not enough of an enticement for me. The Acme, which is the closest to my house, is expensive and filled with employees who would rather be anywhere else in the world except in that store. Also, they have this uncanny knack to stop carrying a product that I discover and like on a random visit. It never fails. It's as though they have a list and check off the box that says "Josh Pincus likes this. Do Not Order."

The Giant is the worst and, as I began this blog, I have made my last trip to Giant ever. Mrs. Pincus and I decided to have hot dogs for dinner tonight. A typical summer meal, mine would be of the vegetarian variety and hers would be from the good, God-fearing folks at Hebrew National. We had picked up a bag of chips from Walmart on a previous supermarket run, but had failed to grab a couple of cans of baked beans. And, as you know, Mrs. P cannot be expected to eat hot dogs without the accompaniment of baked beans. That would be like eating peanut butter without jelly or pizza without pineapple. (Oh lighten up! It was a joke!) We like Heinz Vegetarian Baked Beans. We just do. We both grew up eating them and we are very used to their taste. Sure, over the years, we have buckled to store brands on some grocery staples, but we will not yield in some cases — and Heinz Vegetarian Baked Beans is one of those cases. Besides, Heinz is a popular brand and readily available. I happily volunteered to go out in the morning to grab a few cans of baked beans before the start of the afternoon Phillies game. I decided that Giant would be my choice of store this time.

I actually dread going to Giant. I cannot remember a time that I went to Giant and completely filled my shopping order. They are always out of something or they don't carry something or I can't find something after looking in the most logical places. I find their staff to be plentiful, although less than helpful. They usually answer questions like "Where would I find Rice Krispies?" with "Did you check the cereal aisle?" I have often left Giant with bags full of groceries only to head directly to another supermarket to pick up those few items that Giant did not have. And there are always — always —items that Giant does not have.

I drove over to Giant, parked and went into the store. I quickly scanned the signs that hang above each aisle that list the items that could be found within. The one that read "canned vegetables" was the one I wanted. I passed peas and corn and string beans and a range of exotic offerings until I arrived at a small section stocked with baked beans. The shelves were filled with every conceivable flavor of Bush's Baked Beans. There was Original, which contains bacon and, if Mrs. Pincus is partial to Hebrew National hot dogs... well, you do the dietary math. There were other flavors of Bush's Baked Beans — Garlic, Homestyle, Slow-Cooked, Fast-Cooked, Medium-Cooked, Sweet Heat, Brown Sugar, Maple, Country Style, Boston Style and about a hundred other flavors occupying every single shelf. Near the bottom of the section, Campbell's Pork & Beans and Hanover managed to muscle in and grab a sliver of shelf space along side a few rows of Giant's own brand.

But no Heinz. No where. There wasn't even a shelf tag alerting me that I was too late to get a can. There was no room at the inn for Heinz. It was as though the Heinz brand didn't exist on the Giant Supermarket astral plane. I stared at those shelves for a good, long time. I even walked up and down the aisle, thinking maybe — just maybe — Giant relegated Heinz Vegetarian Baked Beans to their own special section. But that was a pipe dream. Giant seemed to be mocking me. As far as Giant was concerned, I could get the fuck out of their store and pound Heinz Vegetarian Baked Beans up my ass in the process. By this time I was fuming. I reluctantly snapped a can (a small can) of Bush's Vegetarian Baked Beans off the shelf and made my way to the checkout area.

My father-in-law's favorite pastime — beside studying the Torah — is leisurely strolling the aisles of Giant the way most people visit an art museum. He peruses the shelves slowly and meticulously, as though he is viewing and appreciating works by Picasso and Renoir. I can't understand his obsession with Giant, but he seems to be there nearly every day. I suppose Heinz Vegetarian Baked Beans is never on his shopping list.

So, Giant is off my list. I'm done! Finished! Through! One down. Four to go.

UPDATE: Shop Rite does not carry Heinz Vegetarian Baked Beans either. Uh-oh.

Sunday, May 21, 2023

don't waste my time

I bought a new car this week. 

After serving me well for nearly 20 years, my trusty 2004 Toyota RAV4 flashed its "CHECK ENGINE" light at me for the last time. With squealing brakes and the need for who-knows-what-else, the time had come. I actually wanted to replace my RAV4 a few years ago, but supply chains were interrupted by the worldwide COVID-19 pandemic, leaving car dealerships with empty lots and salesmen with nothing to do. With the pandemic beginning to wane and cars slowly becoming more available, I convinced my wife to take a ride up to a nearby Subaru dealer to take a look around. This particular dealership was located just a few blocks from our house for over 30 years. When I finally expressed an interest in purchasing a Subaru, they moved to a larger facility about ten miles away.

Prior to visiting the Subaru dealership, I did a little online snooping and settled on the new Crosstrek, which is comparable in size to the RAV4. I didn't want anything too big. I was very used to the size and handling of my RAV4 and the Crosstrek seemed to fit the bill. At the dealership, I was shown the only available Crosstrek on the lot. I was offered a test drive and, after a couple of loops around the large parking lot, I was ready to fill out paperwork. The whole process went very smoothly. I made arrangements to pick my new car up on Saturday.

The next day (Friday), I called my insurance company to arrange for transfer of coverage from my old vehicle to my new one. 

When my wife and I got married, we got apartment renter's insurance from an agent in the Philadelphia suburbs. I had never gotten insurance for anything before, so I went to the insurance office where Ronald, the agent, spelled everything out for me. This was the only time I ever met my insurance agent. As the years went on, we added homeowners insurance when we bought a house, car insurance when be bought a second vehicle, life insurance as our family expanded. Unfortunately, we have had several claims over the years. Car accidents, weather-related damage to our home — all handled by our agent's assistant. She was pleasant, helpful and most of all, professional. Recently, our agent (who, again, I met one time) announced his retirement. He would be passing his clients along to another agent. Our new agent's assistant called to introduce the new office — and it was instant dislike. I don't know exactly what I didn't like about her, but I didn't like her. She was brash and overly friendly on the first phone call. She was also pushy, bringing up things like discussing rates and additional coverage. In almost 40 years, I never heard a peep form my insurance agent until I wanted something... and that was just the way I liked it.

So, on Friday afternoon, I called our new insurance agent.

"Hi," I began, "This is Josh Pincus. We have several insurance policies with your office. I will be picking up a new car tomorrow. It will be replacing the 2004 Toyota RAV 4 that is currently on my policy. What information do you need from me in order to get coverage for the new car?" Pretty straightforward, huh? After all, I had to get back to work. 

"Pincus?," she questioned, "Oh right." She paused. "Is this an additional car or are you replacing one of your cars?"

Was she even listening to me? I repeated, "This will be replacing the 2004 RAV 4. Now, my wife has a 2018 RAV4. We are keeping that one."

"So not the 2018... right?" she said. Oh dear lord! Is she preoccupied with something else?

"Yes, that is correct. What information do you need from me?"

"I'll need the VIN number, the make, model and year. Oh and the sticker price."

"Well," I explained, "I won't have some of that information until Saturday when I pick the car up."

Suddenly, she sounded panicked. "Hmmm... if you could call the dealership now, they would have that information."

"I will get the car tomorrow. I can call you then."

She raised her voice a bit, sounded a tad annoyed. "We are not in the office on Saturday. It can just wait until Monday! Besides, you have two weeks to change the insurance over. You're insured in the meantime." She changed her desperate tone to one of calm in a matter of seconds. I  said I'd call back on Monday.

I picked up my new car on Saturday and gathered all of the proper information, readying it for my Monday morning phone call with my new insurance agent's assistant.

On Monday, between two projects I was working on, I called the insurance office for an exchange of information that I couldn't imagine taking more that a few minutes. The phone was answered by the same woman I previously spoke to and I identified myself again, reminding her who I was and what we discussed on Friday.

"I don't remember what you told me.," she said. "Let me start my computer." She fell silent. Then, she began to give me a real-time play-by-play of her computer's start-up procedure, describing how slow it was and questioning rhetorically "What's it doing now?" Then she began to ask about my weekend, quickly switching to making commentary about the Philadelphia sports teams disappointing performances over the past two days. I have work to do, lady! I don't have time to make nonsensical small talk with you.

Trying to move things along, I spoke up. "I have the VIN number and the other information you requested."

"Oh okay.," she said, "This is replacing which car again?"

I was losing my patience. I told her — again — the new car was replacing the 2004 RAV 4. "Can I give you the VIN number, please?'

"Yes," she said, "and when you come to a letter, use a word that starts with that letter so I don't make any mistakes."

I began. "J as in Joe. N as in Nancy. 6. 4. 3..."

She interrupted me. "What did you say after 'Nancy?'" OH MY GOD!!!!! 

I repeated the number again. Slowly. Enunciating each letter and number until I finished. She asked the purchase price and haughtily clicked her tongue in an inappropriate act of editorializing when I told her. She clicked again when I told her that we did not contract a loan or take advantage of any sort of financing. Finally, she was satisfied with all of the information I had supplied. She said she'd call if she needed anything else and we ended our conversation.

An hour or so later, I received an email with my new temporary insurance card. An hour after that, I received a phone call from my agent's assistant, asking if I received the email. I told her I did and that I even replied to her email. She said she had not seen a reply. I hung up the phone as she was telling me to enjoy my new ca—. (I clicked "end call" before she finished.)

When I got home from work, my wife told me that she had received a series of phone calls from another representative from our new insurance agent's office. This person was asking similar questions about my new car until my wife explained to him that I was taking care of everything with a different assistant in the same office.

I hope Ronald is enjoying his retirement.

Sunday, April 25, 2021

peg o' my heart

I have written some pretty dumb blog posts over the past ten years, but I must say, this may be one of the dumbest. Yes, I have voiced my opinions about things that bug me, annoy me, irk me, rub me the wrong way... but this is a gripe I have with someone who has been dead for nearly a quarter of a century. Things don't get much dumber than that.

Please stand up.
If you follow me on Instagram or if you are lucky enough to be my friend on Facebook (oh stop it! that was a joke!), you know about my on-going feud with Peggy Cass, the perennial panelist on every single incarnation of the TV game show To Tell the Truth. You'd think that I wouldn't watch the show — which is broadcast every weekday morning on retro network BUZZR — if she annoys me so much. Well, if you think that, then it's obvious that you don't know me very well. I like the show. I remember watching it when I was kid on the offhand day that I was home from school with either a legitimate or exaggerated illness. Admittedly, the show was a small intellectual step above other game shows like The Price is Right or Let's Make a Deal (two other sick day must-sees!). Sometimes the subject matter involving a particular group of contestants was way above my elementary school education, but I watched (I think) because I liked the see which celebrity (and I use that term very loosely) guessed correctly. I also liked when the contestants hesitated, then stood and quickly sat in an effort to freak out the panel. Even if I didn't understand the topic of the contestant's new book about visiting Communist China or his invention of a ground-breaking device, I found the show fun.

Except for Peggy Cass. Yep... even back then. (I just had a conversation with my older brother about this very subject. He said he recalls — as a nine year-old — thinking that Peggy Cass was annoying.)

The unnecessarily 
glamorous Miss Kitty
The format of To Tell the Truth was fairly simple. After a brief, if somewhat coy, introduction from jovial host Garry Moore, the panelists are introduced. For the bulk of the entire run of To Tell the Truth, the panelists were familiar game show host Bill Cullen, the ostentatiously glamourous actress/socialite/personality Kitty Carlisle, the aforementioned Miss Cass and a fourth guest — usually Orson Bean or Bert Convy or Joe Garagiola (who, invariably injected some sort of baseball analogy into his line of questioning). Kitty Carlisle's status as a "celebrity" intrigued me. I had never heard of her, aside from this game show, and I wondered why she dressed in feather boas, sparkly gowns and giant examples of diamond-encrusted jewelry just to determine which of three pretty young ladies was a champion hog caller. It was only later in my life that I spotted her name in the credits of the 1935 Marx Brothers classic A Night at the Opera and I realized she was riding her career on the laurels earned from a single supporting role nearly four decades earlier. She was like To Tell the Truth's answer to Arlene Francis, the authoritatively smug panelist on What's My Line? who saw every Mystery Guest at "last night's cocktail party," except if the Mystery Guest was a member of a minority group. In an effort to try and nail down Arlene Francis's exact talent, I have seen her in two movies and she was very forgettable in both.

However, Miss Carlisle and Miss Francis weren't nearly as irritating as Peggy Cass.

As Agnes
Peggy Cass has a very interesting Wikipedia page and I have read it many times in hopes that it would shed some bit of light on her career and why the "celebrity" label has been applied to her. It states that, although she was a member of her high school drama club, she never had a speaking part in any school production. That honor would have to wait until an early 1940s production of Garson Kanin's Born Yesterday. From there she made her Broadway debut in 1949 in the musical Touch and Go. A few years later, she took home a Tony Award for her portrayal of the hapless "Agnes Gooch" in Auntie Mame, a role she reprised in the film and earned her an Academy Award nomination. (That's right! Peggy Cass was nominated for an Oscar! Not so prestigious anymore... huh?) From there, Peggy made a few TV appearances and another film (a not-so-great sequel to the popular Gidget). She landed her own series, The Hathaways, costarring Jack Warden about a typical suburban family — except their family was a family of chimpanzees. It was around the same time she began exercising her alleged intellect on the first version of To Tell the Truth. According to a questionable sentence in her Wikipedia biography, Peggy "often displayed near-encyclopedic knowledge of various topics, and would occasionally question the logic of some of the 'facts' presented on the program." I don't know who contributed to Peggy Cass's Wikipedia page, but I take fierce umbrage with this statement. After watching Peggy Cass, almost every morning, I have witnessed her regular modus operandi. She is not an intellectual. She does not possess a near-encyclopedic knowledge of various topics. She doesn't even have a firm grasp on the English language. She doesn't shut up long enough to gather her thoughts to form a coherent sentence and then she gets mad if her question is misunderstood.

Peggy and her subjects
I have seen Peggy Cass argue facts in a contestant's "signed affidavit." She askes irrelevant questions, then argues about the answers. In a recent episode, she questioned several young men claiming to be the country's youngest certified plumber. She asked "What's a 'Plumber's Companion'?" before correcting herself and changing her query to "Plumber's Helper." The young recipient of her question misunderstood and replied that a "plumber's helper" was an apprentice. Peggy frowned angrily, and later, when she was revealing her vote, she castigated the poor boy for his answer, explaining that she wanted him to say "plunger." She voted incorrectly in that round. In another segment with a woman claiming to be an expert on bald eagles, Peggy questioned why a live example brought on stage didn't have a lot of tail feathers, as though she was an expert in ornithology as well. She didn't appear too pleased with the contestant's explanation, either. Just today, she was quite dismissive of a contestant's reply when asked about a specific breed of an elephant — as though Peggy had information that the owner of the elephant didn't. Then, she argued with the first female guard at San Quentin prison over whether she thought there should even be female prison guards. She once berated a man who photographed an alleged Bigfoot on the morality of his investigations. Peggy routinely injects her personal opinion into questions, often citing her deep Catholic beliefs or her Boston upbringing — mostly regarding subjects that rarely apply to either of those categories or to the day's contestants. She gives the overall impression that she is too good for the show, the contestants, her fellow panelists, Garry Moore, the studio audience and — well — society in general. 

Peggy Cass didn't make it to the current, network revival of To Tell the Truth hosted by actor Anthony Anderson. She passed away in 1999. However, I will continue to watch To Tell the Truth and I will continue to get frustrated by Peggy Cass... because, I love — six decades later — when she votes incorrectly.

Sunday, July 14, 2019

get back to where you once belonged

Although we pay nearly three hundred dollars a month for cable service from the good folks at Xfinity, giving us access to a wide variety of entertainment options in the privacy of our home, Mrs. Pincus and I sometimes do venture out to a good old-fashioned movie theater. While I certainly love movies, I don't care for people. And that's exactly what we encountered last Saturday.

My wife and I made plans to meet my brother Max and my sister-in-law (no, not that one... the other one) for a rare "double date" night, My sister-in-law purchased discount tickets at a local Costco and was surprised by the "pick your seat" option that was available. From my recollection, movie theaters never offered reserved seating, but it certainly makes sense. Reserved seats are available at almost every other venue where public seating is offered — Broadway theaters, concerts, sporting events, you can even throw airline flights into that mix. Actually, now that I think of it, we previously purchased reserved seating for movies on our several, ill-fated visits to our nearby Movie Tavern. So maybe other movie theaters are just catching up. And it makes perfect sense, too! With reserved seats, you don't have to rush to the theater and scramble for choice seats — especially if you need to find more than two seats together. (That is, if you don't want to split up your party.) With reserved seating, your seat will be waiting for you when arrive, no matter what time you arrive.

My sister-in-law scored four seats at the end of a row, selecting a location midway up in a theater that offered stadium-style seating. Perfect! We could meet early for a leisurely dinner and then make our way to the theater at our own pace and not worry about the hassle of scanning a crowded theater for four seats together. Our chosen movie was "Yesterday," the latest Danny Boyle-directed fantasy tale of a young, struggling musician who, after waking from an accident, realizes he's the only one in the world who remembers the Beatles. The movie, after receiving a modest amount of pre-release hype, had opened the night before our little "family night at the movies" and the suburban multiplex would likely be crowded. But, we had no worries. At least not yet.

We met at a Ruby Tuesday's* that occupies a pad site in the parking lot of the theater. After dinner, as we exited the restaurant, my sister-in-law distributed the tickets and I tucked our pair safely in my wallet. We got in our respective cars and drove over to the larger lot nearer to the theater. We met at the front of the theater and entered. We determined which of the twenty-two auditoriums was our destination and headed down one of the long hallways that branched off from the main lobby. My wife and sister-in-law excused themselves for a quick visit to the ladies room, leaving my brother and me to meet them at our pre-determined seats.

Reserved!
Max and I entered the semi-darkened theater. The enormous screen was alight with commercials for the concession stand and other commerce-enticing information. We took note of the large, prominent aisle designations affixed to the base of the end seat of each row. We mentally ticked off each one until we arrived at Row H. The end seat — Seat 12 — was empty, its padded cushion in the upright position waiting to afford comfort to its rightful ticket holder for the 7:30 showing. The next three adjoining seats, however, were occupied by three women. As showtime was fast approaching, there were only a few single seats scattered throughout the near-capacity theater. My brother and I exchanged puzzled glances. He had an expression on his face with which I was very familiar. It was a combined expression of exasperation and annoyance. I had seen it regularly in our youth — and I was usually the cause.

I spoke first. I said to the woman closest to me, "I believe you are in our seats." I tried to have no inflection of anger or accusation in my voice. Perhaps it was an honest mistake. Perhaps they were not aware of the reserved seating policy. After all, we were not greeted by an usher of any kind. We were not asked for our tickets and then guided to our appointed accommodations for the evening. The woman furrowed her brow and, with a raised, sweeping hand, gestured to the rest of the theater. "Oh, you can just sit anywhere," she bluntly stated in reply to my indictment. I think I could hear my brother's blood actually boiling in his veins. I could feel the anxious adrenaline coursing through my system in anticipation of a confrontation I did not wish to happen. I hate confrontation. I'm not good at it and I would rather remain silent. My brother, on the other hand, has never been one to stand idle while shit is forced in his direction. Perennially athletic and physical, he has always stood his ground in a calm, authoritative, and somewhat menacing, manner.

I told my brother that I was going to speak to a member of the theater's management. I started down the steep steps with my destination being the lobby. I tracked down a man in a mismatched suit gripping a comically-large walkie-talkie that looked as though he filched it from the set of "M*A*S*H." He sported a name tag engraved with "MANAGER" pinned to his too-wide lapel. I explained the situation transpiring right now in Auditorium 3. He assured me that a security representative would be there to assist momentarily. I felt no sense of urgency in his promise and no authority in his authority. Unsatisfied, I reluctantly returned to check my brother's progress.

Not actually my brother.
Again, I entered the theater and ascended the steps towards Row H. There was my brother, my sister-in-law and Mrs. Pincus sitting in Seats 9 through 11... with Seat 12 on stand-by for my derriere. I took my seat and leaned over to ask Max to fill me in on the chapter of this story that I missed. In a totally unaffected tone, he said, after I left, he went back to the woman and calmly stated that she and her friends were in seats that they did not belong in. "I asked you once nicely," he said, most likely in a slow and deliberate timbre and through clenched teeth, "You need to get up and go to the seats that are printed on your ticket. These are not your seats." After a few seconds, the three women rose and pushed their way past my brother, not offering any sort of apology or even glancing in his direction. 

Mr. Movie Theater Manager's security never showed up. We didn't really need them. 

We brought our own.


*I still have not published my rant about my awful Ruby Tuesday's experience that I wrote four years ago. Maybe someday...

This is the 500th post to this blog. Thanks for reading!

Sunday, August 5, 2018

they paved paradise and put up a parking lot

Mrs. P and I attended the annual XPoNential Music Festival*, a three-day gathering of members (and non-members, I guess) hosted by WXPN, an indispensable radio station in the Philadelphia area. This year marked the 25th year of the festival and boasted such diverse performers as David Byrne, Lukas Nelson, J.D. McPherson and a bunch more. It's more than just a concert, though. It's like a big family reunion, if you liked everyone in your family.

The festival takes place in Wiggins Park on the Camden, New Jersey waterfront. Wiggins Park, named for Dr. Ulysses Wiggins (who, I believe, was the first doctor to treat victims during the annual "Burn Camden to the Ground on Mischief Night"), is a picturesque natural amphitheater, with sloping lawns and shady trees. It is one of the truly nice things in Camden. Actually, Camden is going through sort of a Renaissance. Sort of. Within the first two blocks off the waterfront, there's a lot of construction, a lot of overpriced, rehabbed buildings festooned with signage to entice tenants.... and an abandoned minor league ballpark, the one-time home of the one-time Camden River Sharks. Past that two-block cutoff, you take your life in your hands. Camden is a scary, scary place — rife with shady looking characters, boarded-up buildings and a ton of broken glass. I suppose that's why Wiggins Park faces Philadelphia.

In the days after the XPoNential Music Festival*, most everyone is talking about their favorite memories of the weekend — which performers they enjoyed, that new musical discovery they were exposed to, how many free ice cream bars they consumed. Sure, we had a good time, heard a lot of great music and downed more than our fair share of ice cream, but, honestly who wants to read a Josh Pincus story about something pleasant? I'll try not to disappoint.

DAY 1
The gates were set to open at 3:30 on Friday afternoon, with the first band — Philadelphia funksters Swift Technique — scheduled to take the stage at 4. Mrs. P and I packed our cooler and gathered our new custom-made blanket (constructed from a collection of bandannas) and backed out of our suburban Philadelphia driveway around 1. After inching through congested traffic on the infamous Schuylkill Expressway, we made it to Camden around 2. Our go-to parking garage is not always accessible, mostly due to non-existent rules and some overzealous attendants who get to exercise a bit of authority one weekend a year. But, instead of following the giant electronic arrow flashing on a temporary sign at the corner of Market Street and Jersey Joe Wolcott Boulevard (I shit you not!), we made a left on the off chance that the parking lot attendant was feeling particularly generous this Friday. 

He was not.

A weathered man with wild gray hair and approximately three teeth in his head (two of which were in his mouth) sporting a bright red "Live Nation" polo shirt signaled for us to stop as we approached the garage entrance. "You folks here for the concert?," he croaked through a sneer. We replied in the affirmative. He sneered more. "You gotta park in lot 1, 3, 4, 9 or 11.," he spat, as though everyone is intimately familiar with his random list of designated parking lots. My wife asked for general directions to the aforementioned lots. The man waved his arms left and right and muttered something about making lefts and rights. Mrs P spun the car around and drove up to the festival entrance where a queue line had already begun to form. I unloaded our gear — chairs, cooler, blanket — and left Mrs. Pincus to grab a spot in line while I went off in search of parking.

I continued past the Camden Aquarium and spotted an A-frame sign in the middle of an otherwise-barricaded street. The sign read: CONCERT PARKING $10. "Well, that's for me!," I thought. As I approached the entrance to a relatively safe-looking, fenced-in parking lot, a bedraggled attendant leaning back in a metal folding chair pointed to his wrist (he wasn't wearing a watch) and yelled, "Three o'clock! Lot opens at three!" Then he curled his lips into the standard parking lot attendant authoritative smirk. I check the clock on my dashboard. It was 2:30. I would have to find a place to sit in my car for a half hour, because the delicate balance of nature would be thrown irreparably out of kilter if I were permitted to stash my car on that hallowed asphalt thirty minutes early. 

Across the street from the inaccessible-til-3 lot was an entrance to a construction site that was as wide as a street with cars parked along both curbs. I saw a couple of hard-hatted men climb in to some of the vehicles and pull away, leaving an open parking spot. I pulled into one of the spaces to wait. A car pulled in behind me and the passenger — a confused looking guy — got out and looked around as though he had been dropped from an airplane. I suppose he was checking for a sign of some sort delineating the regulations for parking in this small access road. Of course, no such sign existed, so he did the next best thing. He asked the nearest person sitting in their car with the windows rolled down. That was me. "Excuse me," he said, "You think it's okay to park here?" I looked right at him and replied, "I wouldn't. I'm waiting for the lot across the street to open at 3 so I can park there." He scrunched up his face in an expression of befuddlement. "What do you mean 'you wouldn't?' Is it because you're worried something would happen to your car because this is Camden?," he questioned. "Yes. Yes, I am." I stated. The man shuffled back to his car. By this time, it was nearly 3 o'clock. I turned the ignition key and swung my car into a U-turn, heading over to the now-open lot. I paid my ten bucks and found myself an open space on the end of an aisle. The guy who questioned my parking plans pulled in next to me.

DAY 2
We arrived bright and early  as the second day of the XPoNential Music Festival* kicked off at noon, with the gates set to open at 11:30. Gluttons for punishment that we are, we took another shot at our favorite parking garage. As we approached, we saw several cars being waved in. That was a good sign and things looked promising. We got closer and an attendant — a different guy from the day before — waved for us to stop before entering. "You folks here for the concert?" he asked. We confirmed that we were. He informed us that today the garage was reserved for radio station employees and handicapped parking. My wife quickly explained that our son is an employee of the radio station. (He is indeed.) The attendant glanced into our car and gave the interior a once-over. Seeing no one but Mrs. Pincus and me, he was prompted to ask, "Is he with you?" Mrs. P tried to save this by saying we will be driving him later. The attendant wasn't buying it. Instead, he directed us to several other lots, the identifying numbers of which he rattled off like he was calling a Bingo game. Slightly annoyed, I dropped Mrs. P off at the entrance line again and parked at the same lot I parked in on Friday.

DAY 3
The final day of the festival found my wife and I dragging. Sure, we were having a great time, but the whole weekend is a tiring undertaking. Plus, with each festival, we find that we are another year older. Although we enjoy the convenience of the riverfront parking garage, we just weren't up for an argument over getting ourselves in. This morning, I just went straight to the entrance line and dropped Mrs. P off with our belongings while I headed to the parking lot that accommodated us the previous two days. As I pulled away from the curb and headed towards the lot situated four long blocks from Wiggins Park, my phone rang. It was my wife. She explained that she was talking to some guys in line who said they parked in the garage with no problem. I hung a quick left and drove right up to the garage entrance where I was greeted by the Sunday attendant — a different guy from Friday and Saturday's guardian. However, he must have been studying the Parking Lot Attendant Official Handbook, because he started off with the ever-popular ice-breaker: "You here for the concert?" I said, "Yes." Then, he threw me a curveball. "Are you a volunteer?" I panicked. I wasn't one of the many volunteers who offer their services for the weekend out of the pure love they have for WXPN. I love the station, but I like to just sit on a blanket and listen to music for three days. Sure, I could have very easily said I was a volunteer, but that would involve lying, which is something I do not do. It would also, most likely, require me to produce some proof of my volunteer status, so I answered, "No." I was immediately denied entrance to the garage. Again. Instead I was directed to follow the street to the traffic light where a left turn would take me to Lot 1. I angrily exhaled. I hit the gas and followed the road until I found a large, fenced-in, unmarked parking lot. A smiling young lady with a fistful of parking tickets waved me in. "Is this Lot number one?," I asked." Her smile broadened. "Yes it is., " she cheerfully replied. As she relieved me of ten dollars, I told her about the contradictory information I was given by many of her co-workers. He gave a little pout and sort of apologized on behalf of the entire Camden Parking Authority. Then she pointed to a wide area of available parking spaces and offered a heartfelt "thank you" as I drove off. That little bit of "nice" almost made up for three days of parking frustration.

At the culmination of the three-day event, the General Manager of WXPN took to the stage, thanked everyone in attendance and invited everyone back for next year's festival.... although he made no mention of where to park.


* presented by Subaru

Sunday, February 4, 2018

you look so small, you've gone so quiet


My wife and I spent a good amount of this past summer at the beach. While I am not a fan of the beach, my wife loves it, so I go. I will admit that it was not totally unpleasant. I got to spend time with Mrs. P. I got to sit and do practically nothing for several hours. I was actually able to take a quick, undisturbed nap every so often, too. So, there was a little sand in my shoes and my hair was flattened to my head from the protective baseball cap I wore. It wasn't horrible.

I remember sitting on the beach, looking around at the surroundings — the ocean, the umbrellas, kids running through the sand. I remember hearing the sounds — seagulls, the low roar of the waves, parents screaming at the aforementioned children. Yes, several times during the summer, I was jolted awake by some of the foulest language I've ever heard, being projected at full volume. The words were fraught with vicious anger and the object of this tirade was usually a youngster of five or six.

I was dumbfounded. Here was a child  — happy, carefree, busying himself with the task of constructing the world's greatest castle of sand. This young architect  — dragging an overfilled bucket of ocean water from the shore's edge in order to formulate the proper consistency of the sand to create a sturdy foundation for his structure... only to have a belligerent adult (a father? an uncle? Mom's new boyfriend?) harangue this young charge for doing, at the beach, what kids do at the beach.

"Get that fucking shit away from me!," I witnessed one bathing suit-clad gentleman yell at a young fellow who couldn't have been more than five. He gripped the handle of a brightly-colored plastic pail in his tiny fists and silently took his abuse with wide, sorrowful eyes.

This morning, a friend was telling me that she witnessed a woman pushing a small child in a stroller through the downtown Philadelphia train station, the same one I commute to every morning. She watched as this woman pushed until she stopped the stroller at a set of steps that led up to street level. The woman tilted the stroller forward, bared her clenched teeth and growled at the child, "Get out!" The child scrambled dutifully to his feet and carefully, though awkwardly, ascended the stairs.

I have one thing to say to these people: If you don't like your kids, and you never should have had kids... for goodness sake... don't take your anger and frustration and poor decision making out on your kids. Just resign yourself to the fact that these children are your responsibility. You were "adult enough" to create a child. Now, be "adult enough" to be an adult.

www.joshpincusiscrying.com

Sunday, October 22, 2017

let's give 'em something to talk about

When I'm not drawing stupid pictures or writing rambling blog posts or exposing violators of the "Dude, It's Rude" policy on my daily train commute, I work as a graphic designer at a large chain of bakeries*. They have locations up and down the East Coast and recently expanded to the Midwest. My company employs many supporting staff in addition to the 400+ bakers that are the lifeblood of the business. After all, where would a bakery be without experts in flour and mixing and frosting?

I don't work here.
One of the responsibilities in my job, in addition to producing long, wordy informational sheets detailing cake ingredients and regular newsletters informing customers of breaking news in the world of baking, is creating advertising for various publications. These ads are requested through a section of the company's intranet, on a page plainly labeled, "Advertising." Here, a selection of ad layouts is displayed. Once the appropriate design is chosen, a small form is filled out with pertinent information for getting the ad created (size, color limitations, recipients contact information, as well as the identity of the requester) and submitted. I, then, receive an automatically-generated email with the request. Shortly afterwards, using a set of previously prepared templates, I create the ad to the submitted specifications and send it off to the requester for review and eventual approval. Once approved, I send the completed, camera-ready ad to the publication and we are done. Simple? You'd be surprised.

Bakers are interesting people. They seem to believe that baking is the most important profession on earth. The also seem to believe that bakers possess a far superior intelligence than, say, police officers or barbers or postal workers or artists, for that matter. Somehow, working with hot ovens and proofing boxes makes them experts in all professions, regardless of any special training or years of experience other vocations may require.

Here either.
Recently, I received an indirect request from two bakers, via an email chain, on which I was copied. At no time was I actually addressed in the course of the correspondence. I was merely referenced and the fact that an ad was needed was discussed. Surmising that no official ad request was going to be made, I took it upon myself to be proactive and create an ad. Through an email attachment that I discovered on the third "go-round," I was able to find a spec sheet from the organization. The ad in question was for a small theater presenting their annual program of classical music. I chose an appropriate layout — featuring a photo of an orchestra — and prepared an ad to send to these two bakers for review.

I finished the ad, created a PDF (which is standard procedure) and sent it off, along with my regular accompanying email copy:
"Attached please find a PDF of the ad, as requested. Please review and reply with edits or your approval. Once approved, I will send this ad to the organization.
Thank you. Josh."
Within seconds of clicking the "send" button, I received a reply from one of the bakers. His single-line, signature-less correspondence read:
"Is this ad in black and white?"
I reread the ad specifications on the original solicitation from the theater (that was first sent to the bakers before it was attached to the email on which I was copied). Printed under the available ad sizes were the words: "All ads will be printed in black and white." I immediately and dutifully responded:

"Yes, according to the ad solicitation from the theater, all ad will be printed in black and white."

The baker replied with three words, and, what I interpreted as, an air of dismissive disgust:
"What a waste."
I wasn't sure how to take that. Perhaps the theater could not afford to print a program booklet in full color. It is a small community theater and full-color printing can lean towards expensive. I wasn't sure if his disdain was directed at me, as though I determined that this and all ads would run in monochrome. So, I just didn't reply. I just waited for the other baker who "requested" the ad to weigh in.

He did. Indirectly. He replied to a representative from the theater, informing her that a check would be sent by his assistant and an ad would be sent by "my colleague, Josh Pincus." (I'm a colleague. Whaddaya know?) I took that as an approval from Baker Number Two, so I sent the ad. All finished.

But not really.

Nearly two hours after I sent the ad to the theater, Baker Number One, once again, chimed in. He interjected:
"It appears we have no choice. I assume that none of you have a black and white TV."
It got no response from anyone on the original email chain. I honestly don't know what it means. What I do know is:
  1. I sent the ad to the theater
  2. I got receipt confirmation for the ad
  3. I will never be able to figure out bakers.


* If you have been paying attention, you know that I do not work at a bakery. 

Sunday, July 16, 2017

my melancholy blues

Not Queen.
I loved Queen, the rock band that shook up radio playlists in 1974 with unique instrumentation and elaborate harmonies on their hit Killer Queen, brought opera to the mainstream, followed it up by reviving the rockabilly genre, then made a left toward funk and disco. Not bad for an art student, an astrophysicist, a dental student and an electronics engineer who stumbled into super stardom.

I saw Queen several times when I was in high school, at the height of adoration for the band. In 1977, I caught one of the coveted carnations tossed to the audience by charismatic front man Freddie Mercury during the encore of the band's Philadelphia date on the News of the World tour. I took my soon-to-be wife and my mother (um, those are two separate people) to see what would be Queen's final US tour in 1982. My mom, a long-time Queen fan experiencing her first concert, was brought to emotional tears. My almost-wife, an unwavering Dead Head, was also brought to tears — but for different reasons.

Freddie Mercury had kept his AIDS diagnosis a secret until the day before his passing in 1991. In Spring 1992, a crowd of 72,000 mourning fans packed London's Wembley Stadium for a star-studded show honoring the late singer. It was the last time the surviving members — guitarist Brian May, drummer Roger Taylor and bassist John Deacon — would perform together onstage. 

Deacon has since retired from the music business to a very non-public life, however Taylor and May have attempted to rekindle the magic of Queen's halcyon days. With May at the forefront, they recruited one-time Free and Bad Company vocalist Paul Rogers to fill Freddie Mercury's shoes (or ballet slippers, in this case). While Rogers' husky voice is typical "rock & roll," it is hardly in the same ball park as Mercury's five octave range. But that didn't deter Brian May from cashing in on the Queen legacy sans Freddie. He latched on to American Idol runner-up Adam Lambert to take on Freddie's vocal acrobatics, touting the young singer with the cringe-inducing blessing: "Freddie would have approved." (I commented at length on my current feelings for Mr. May nearly three years ago.) Needless to say, as far as I am concerned, there is no longer a band called "Queen," nor will there ever be.

Around the time that Mercury and company were telling the world that they were the champions, Broadway was alight with a show called Beatlemania. This multimedia production, billed as "not the Beatles but an incredible simulation," was a meticulous recreation of musical moments from the illustrious career of the Fab Four. It was an exciting and, for the time, unique undertaking, as well as a treat for those who had never seen the Beatles in concert (which was many, since the Beatles ceased live concerts in 1966). The four members of the cast talked like the Beatles, dressed like the Beatles, moved like the Beatles and, yes, sang like the Beatles. It was spectacular, if not a bit eerie. The production, which ran for over 1000 performances, spawned a new show business phenomena — the tribute band.

When I was younger, my friends and I would frequent any number of dive bars in our area. Besides cheap beer, these places would feature a band offering their interpretations of the hits of the day. In addition, some bands would do an entire set of the songs of one band. There was Witness, who did a Jethro Tull set.  There was the all-girl band Rapture, giving their best approximation of Blondie and, of course, local legends Crystal Ship famous for their Doors show. (Crystal Ship are famously mocked by The Dead Milkmen in the spoken intro of their song "Bitchin' Camaro.") These were just a bunch of guys playing songs by their favorite popular bands. But, more recently, tribute bands are big business. They tour regularly and get themselves booked into larger venues. Some even are officially sanctioned by the band to which they offer tribute. With clever (?) names like The Musical Box (a Genesis tribute), Strutter (a KISS tribute) and The Iron Maidens (an all-female tribute to guess who?) and some not-so-clever names like Australian Pink Floyd and 2U, these bands draw a loyal following of both the tribute and actual band.

Yesterday, my wife called me at work to tell me that her cousins Diahann and Heath (remember them?) were offering us tickets to see a Queen tribute show at The Borgata in Atlantic City. Mrs. P would pick me up near my office after work and we'd drive to the shore for dinner (again, complements of Diahann and Heath) before heading to the show. I did a quick Google search for this particular Queen tribute and discovered an officially endorsed tribute called "The Queen Extravaganza" starring one Marc Martell. The project, produced by Queen drummer Roger Taylor, was described as "much-buzzed-about" and has received much praise. Martell was commended as sounding "as if Freddie (Mercury) was in the room." However, further investigation revealed that the show we would be seeing was not that show. It appears that Mr. Martell has split with the official version, and taken his own rogue band in a similar direction, calling themselves "The Ultimate Queen Celebration." Ultimate, indeed.

After dinner, we entered the sparsely-populated venue a few minutes before showtime and were ushered to our eighth row seats. Mrs. P and I glanced around the room and assessed that the majority of the crowd had at least ten years on us... or perhaps they had all just led hard lives. Soon the lights dimmed and stage smoke enveloped the racked guitars and drum kit. In the dark, a man in our row screamed at the top of his nicotine-roughened voice: "Freddie's in the house!" Mrs. P and I exchanged surprised looks and Mrs. P whispered, "These people think they're at a Queen concert." On second thought, she may not have said "people." She may have said "idiots." Other folks were screaming wildly, bopping their heads and throwing up the "devil horns" (The same ones that KISS's Gene Simmons wants to trademark). The band members emerged from the violet-lit smoke, strapped on their instruments and launched into "Tie Your Mother Down," the lead-off track from Queen's 1976 effort A Day at the Races. Marc Martell, the alleged second coming of Freddie Mercury, stepped to the front of the stage and belted out the song's opening lines: 
"Get your party gown
Get your pigtail down
Get your heart beatin' baby" 
Was he good? He was okay. Was he Freddie Mercury? Not. Even. Close. Bud.

They were a cover band. A band doing other band's songs. Mr. Martell was making a half-hearted attempt at imitating some of Freddie Mercury's signature stage moves, while incorporating some of his own gestures. (Having seen the real Queen, I am very familiar with Freddie's faux ballet, stiff-finger punches in the air and microphone balancing.) The band was average, with the lead guitarist copying Brian May's well-known solos, but not his expression. Actually, he looked as though he had better things to do.

They delivered song after song, feigning excitement with each one. I physically winced at the opening strains of Sheer Heart Attack's "Now I'm Here," one of my favorite songs in the Queen canon. 

Not Queen.
Each new number — "Killer Queen," "Save Me," "Love of My Life," "Play the Game" — merely served as a sad reminder of how good Queen was. I silently reminisced about how much I once loved this band and how I still smile when I hear one of their hits and what a welcome shot of nostalgia it is to hear one of their more obscure songs. But, by Queen — not a cover band. Freddie Mercury oozed a certain amount of arrogance and pomposity, but it was earned. He was beloved by fans worldwide. When he greeted a local audience with "Hello Filthy-delphia! How are you motherfuckers?," it was received with reverence and esteem — especially when it was intoned with his upper-crust British accent. When Marc Martell, with the tiniest bit of smugness, shouted: "How are we, New Jersey?," it was met with a smattering of light applause. This was Queen karaoke by some guys playing rock & roll dress-up.

After a while, I was embarrassed. For the band and for the audience.

I don't know what would have made it better. Would I have appreciated it more if it was closer to Beatlemania, with the band members actually dressing like and imitating the members of Queen? I really don't know. I think that would have made it too close to the stage show We Will Rock You, the Ben Elton-penned Queen musical in the Mamma Mia vein. My son and I saw this ill-conceived debacle in Las Vegas and I hated it. I mean I really hated it. So, I don't know.

Was "The Ultimate Queen Celebration." an interesting evening? Oh sure. Hey, I got a blog post out of it. It also made me want to listen to my old Queen albums — something I haven't done in, literally, years.

The band wasn't bad. The performance wasn't horrible. But, most importantly, it wasn't Queen.

This is:
Queen.

Look, Diahann, I didn't even mention the pretzels.

Sunday, July 9, 2017

promises, promises

"Just when I thought I was out... they pull me back in." 
— Michael Corleone, Godfather III

I know. I know. I know. I said my last post about Movie Tavern would be my last post about Movie Tavern. Actually, I think I said that every time I've written about Movie Tavern. (Counting this post, that makes a total of five.) But, this one, I swear will be my last. Promise.

click image to enlarge
Back in May, my wife and I went back to Movie Tavern to afford them one last chance for redemption. They failed. The vicious circle began... again. We complained. They compensated, this time with complementary admission and thirty dollars in food vouchers. Were we dumb enough to fall for this again? You betcha.

Mrs. P received a fat little envelope stuffed with a letter of apology accompanying the free tickets and food coupons. We stuck the envelope on our refrigerator with a magnet and nearly forgot about it, until just this week. "Hey, I wonder if there is an expiration date on those Movie Tavern vouchers?," I inquired aloud to my wife. She shrugged her shoulders, so I checked. Sure enough, they did expire... at the end of July. With our free time in short supply, we decided to use them just this week. Y'know, to get it over with. We didn't even care what film we saw, as long as we wouldn't have to return to Movie Tavern after this last trip.

Rob, the General Manager at the local Movie Tavern, asked my wife to email him before we come, so he could arrange for seats and we could skip the box office. He also said if there are any problems this time, we should ask for "Matthew" or "Wanda" at the theater. When we arrived, we had to go to the box office anyway to get our tickets. We explained our exchange with Rob. The nice gentleman at the box office had no idea what we were talking about. No one had informed him of our arrival, of our "make up visit," of anything. (This was off to a fine start.) The fellow at the ticket window called for a manager for help. A young man, who was neither Matthew nor Wanda, arrived. He, too, knew nothing about our arrangement, however, he did give us tickets when we surrendered the passes Rob had mailed to us.

When seating was announced for our theater, we entered the auditorium, found our pre-selected seats and began to peruse the menu. I have never had a complaint about the food at Movie Tavern. It's always good and plentiful and filling. They have changed their menu considerably since our last visit, so we took our time weighing our meal options. There were several non-meat offerings, including a reformulated black bean burger, which I decided upon. My wife chose their new traditional pizza that replaced the flatbread option from the previous menu. Soon, a waiter appeared to take our order. After we gave him our meal selections, he asked for a credit card to create a "tab." I produced the three $10 food vouchers that we received from General Manager Rob and handed them over. Then, I gave my credit card for any overage that the vouchers didn't cover. As the waiter walked away, I joked to Mrs. P: "You know, when our check comes, it's gonna be for the full amount and he will have forgotten about those vouchers I just handed to him." We laughed. My wife added, "If that happens, I am not complaining about it. I don't want more free passes and have to come back here again!"

Our appetizer and main course came during the movie. We ate and everything was fine. We were both enjoying the movie — Edgar Wright's action-comedy Baby Driver, reminiscent of Pulp Fiction-era Tarantino, but done much better — when the check arrived. The waiter leaned in and whispered, "I was only allowed to apply two vouchers to your bill."

Oh, Movie Tavern, Movie Tavern, Movie Tavern. When will you get your shit together?

He asked if we'd like to talk to a manager. I told him "yes," but that I'd also like to watch the movie! In the darkened theater, I could see that he nodded. He continued down our row, dropping checks on the trays of other audience members, A few minutes later, he returned. He placed his hand on the faux leather portfolio and asked if our check was ready to be paid. "No," I said, in an annoyed whisper, "I'd like to talk to a manager... and I'd also like to watch the movie!"

Finally, the movie ended, the lights came on and our waiter asked if we'd still like to speak with a manager. "Yes," I answered, as I unfolded the apology letter from my pocket, "Is Rob here?" He told us that Rob was not there this evening. "How about Matthew or Wanda?," I continued. "Oh yeah," he said, "I'll get 'im." Soon, a fellow in a Movie Tavern polo shirt entered the theater.

"Can I help you folks?," he asked with a friendly smile. My wife questioned, "I guess you're not 'Wanda'." "Actually, I'm 'Wanza'," he said as he pointed to his name badge which read "Wanza." Mrs. P and I both swallowed hard, but Wanza didn't seem to be bothered. I was ready for an argument, raising my voice and reading Rob's letter — but I didn't have to do any of that. Wanza announced, "We usually don't accept more than two vouchers, but since Rob said it was okay, it's okay with me. Give me a minute and I'll adjust your bill." He returned in a moment and added, "There was a balance of $1.30, but forget it. I'll cover it. No sense charging your credit card such a small amount. I just want to make this right." We thanked him sincerely. As we left the theater, he thanked us again and said, "I hope you'll come back again."

He was the first Movie Theater employee who truly expressed a feeling of pride and caring for the company he represents. He was really concerned about us, the customer.

Unfortunately, Wanza, we will never see you again.

www.joshpincusiscrying.com