oh, oh domino

 Oh jeez.... another blog post about pizza? 

Since I began this blog, I have written exclusively about pizza eight times and mentioned pizza too many times to count. Well, whether you like it or not, here is another tale/rant about pizza, which now, I suppose, has revealed itself to be a favorite topic of mine. Right up there with television. When I was a kid, my dad was convinced that the only food I ate was pizza. I'm not sure if this was some kind of "diss" in his mind, but I do not recall ever seeing my father consume a single slice of pizza. Ever. I don't know if he was truly expressing concern for my questionable eating habits or if he was just repeating one of those "I'll never understand these kids today" fallacies that seem to attach themselves to generation after generation.

I like pizza. I have always liked pizza. And, as I have mentioned previously, I am not very discerning when it comes to pizza. I firmly believe that there is no such thing as "bad pizza." Recently, a less-than-pleasant experience at a conveniently-located and frequently-visited Little Caesar's Pizza forced me to seek another purveyor of pizza close to my home. While this new place — which has been open since 1966 —  is a little closer to my house than Little Caesar's and serves up a decent enough pizza, their prices are ridiculous for a little neighborhood pizza joint. A basic 18" circle of dough with a generous spread of tomato sauce and mozzarella cheese runs a little over twenty bucks. I don't know if this is the going rate for pizzas at independent establishments, but, to be honest (or at least "out of the loop"), most chain pizza places are constantly in a price war. I guess the idea is: if it's cheap, you don't mind the shitty quality... and, again, there is no such thing as "bad pizza," so a twenty dollar pizza should be — by my nonsensical logic — be spectacular. 

Recently, in my search for a new place to get a quick pizza when the back-and-forth debate over "well, what do you want for dinner?" rears its famished head, I have relented and gave our nearby Domino's a redeeming chance. I haven't been to Domino's since my son was in high school and we'd get pizza on a Friday night when my wife was working late at her family's store. (My son is now 37 and my wife's family's business has been closed for nearly two decades.) It wasn't that I had anything against Domino's, it's just we found good "bad" pizza elsewhere for cheaper. But, just this past weekend, Mrs. P and I decided to give Domino's  a call... except, as you probably already know... ordering a pizza doesn't work like that anymore. It's now done — like most automated, contact-free processes — online through an app.

I downloaded the Domino's app. I found it to be very user friendly and very easily navigable, although I did nearly order a pizza with no cheese until the intuitive app guided me back to the toppings section of my order. After I placed my order, paid with a credit card and received an emailed receipt and confirmation, the Domino's app sprang into action. When I signed up for an account, I was asked for my cellphone number. I assumed it was merely for identification purposes. Oh, no, no, no. I immediately received a text with something called "Domino's Tracker." The Domino's Tracker offered me real time, step-by-step progress of how my pizza was doing. It skipped the "Order Received" Level 1 and moved right ahead to the Level 2 "We're Firing it up!" This was exciting. As I readied a couple of paper plates and a stack of paper napkins before I set out on the eight-minute drive to Domino's, I was alerted that my prepared pizza had entered to oven, which is Level 3 on the Tracker. 

On my drive, my phone signaled me several more times. When I finally reached the tiny parking lot at my nearby Domino's, I parked and checked my phone before entering the store. My phone had logged three progress reports from Domino's, including a final request to let the good folks inside that I had arrived and was on my way in to collect my pizza. This could be easily accomplished by clicking a big red button that read "I'M ON MY WAY IN!" Simple enough! 

There was a huddle of workers behind the small counter inside Domino's. Some of the young men were busily assembling pizzas. Others were surveying a computer screen, searching for the correct order to stuff into their insulated bag and speed off to deliver to a hungry family or single stoned guy in his mother's basement. Upon spotting me walk in, a young man greeted me with a standard, "Can I help you?" I told him I was picking up an order for "Josh." He asked me to repeat my name while he scanned a stack of similar-looking boxes with receipts taped to their fronts. As I finished the "SH" in "Josh," he plopped a box into my hands and thanked me for choosing Domino's.

I brought the pizza home and Mrs P and I ate our dinner. It was fine. It was nothing special. It was just okay. During dinner, however, I received another text and two emails from Domino's. Over the course of last week, I received at least two emails per day — per day! — from Domino's. Each day brought a new offer or reminder or discount from the marketing staff at Domino's. I just needed to make one more order from Domino's to receive a free pizza said one email. Another email informed me of a free "emergency pizza" could be ordered from my local Domino's at any time, as long as that time occurred before November 21st. (Technically, isn't every pizza an "emergency pizza?") I am expecting a few more messages of enticement from Domino's any minute now.

So far, I have only placed the one order with Domino's. Who knows if and when I will place the next one. If my father was still with us, he'd probably say that order will be placed as soon as I finish writing this blog post. But he didn't know what a blog post was.

Pizza... that he knew.

www.joshpincusiscrying.com

time has come today

I love Wawa. As a life-long resident of Philadelphia (and now the Philadelphia suburbs), I believe it is my duty as a citizen to love Wawa. Wawa has stores throughout the Greater Philadelphia and New Jersey area and have recently expanded to include locations operating in Delaware, Maryland, Virginia, Washington, D.C., Florida, Alabama, and North Carolina — with its corporate sights set on Georgia, Indiana, Kentucky, Ohio, Tennessee, New York and Connecticut in the near future. If you don't live in one of these lucky states, let me explain what exactly Wawa is.

Wawa is the greatest convenience store there ever was. Wawa runs circles around places like 7-11 (except for Japanese 7-11s, which, by all accounts, rival Disneyland). Sure, Wawa sells a smattering of groceries for those who run out of something-or-other and need to fill in before their next supermarket run. Yeah, they sell pints of Ben & Jerry's ice cream for a little over eight bucks, but Wawa is not a grocery store. Wawa is Wawa! it's a place to stop for great coffee and a fresh packaged baked good on your way to work. It's a place to grab a pre-made sandwich or snack or salad or — better yet — get a custom-made sandwich or hoagie from their innovative (and intuitive) touchscreens. Over the years, since Wawa introduced the made-to-order system, they have branded themselves as the "go-to" place for quick-serve meals. It's become as "Philadelphia" as The Liberty Bell, chucking snowballs at Santa Claus and soft pretzels.... oh! and they have soft pretzels, too. Sure, there are a lot of people in Philadelphia that do not like Wawa — some of whom I know personally, but I still choose to remain friends with them. 

Wawa's hoagies are just fine, as far as I'm concerned. Granted, as a vegetarian, my choices are limited. I switch between a mixed cheese, tuna and roasted vegetables varieties — three choices that die-hard Philadelphia hoagie aficionados will tell you don't belong anywhere near a hoagie. I cannot speak on behalf of any of Wawa's "meat" variety of hoagies, so I will not pass any judgement. Their custom-made salads are good, too. Wawa has added a number of different sandwich options to their menu, including paninis, quesadillas (with customers readily pronouncing both "L"s in that word) and wraps. They have also bolstered their expanding menu with breakfast options like oatmeal and egg sandwiches. More recently, Wawa has begun to offer milkshakes, smoothies, and whipped cream topped coffee beverages that rival Starbucks. Plus, their "annual hoagiefest" seems to pop up way more than "annually."

A few months ago, Wawa introduced pizza to the Wawa stable of made-to-order fare with a campaign they mounted as though no one in the Philadelphia area had ever heard of pizza before. (Full disclosure: Aside from the various national pizza chains that dot the City of Brotherly Love, Philadelphia boasts a "Mom & Pop" pizza place approximately every fifteen feet.) Nevertheless, Wawa sang the assured praises of their pizza, flooding the area with billboards and commercials and plastering their stores with the simple mantra: "Wawa has pizza!" The phrase was ubiquitous. It grew to sound like a threat. It was apparent that Wawa spent a ton of money outfitting their stores with some sort of pizza oven (these were concealed "in the back" and out of customer's view) and training their minimum-wage employees in the fine art of the culinary preparation required to produce a pizza that Wawa would be proud to put its name on. (For a frame of reference, Wawa has no problem with feeding customers macaroni & cheese or soup out of an 80 ounce food service bag, so their sense of "pride" is questionable.) Needless to say, local pizzerias have nothing to fear.

Mrs. Pincus and I do not fancy ourselves as "food connoisseurs." We like what we like. We don't frequent pretentious restaurants. And we are fine with getting hoagies from Wawa a few times a week. It's convenient, relatively inexpensive and a stop on the way home from work only takes about twenty minutes. Our interest was piqued by Wawa's big pizza "roll out." So, when the good folks at Wawa offered one of their pizzas for five bucks (if ordered through their easy-to-navigate app), we were all in. Hey, I've eaten Little Caesar's pizza and I am convinced that there is no such thing as "bad pizza." So, five bucks was good enough for us to give it a try.

Wawa's pizza is okay. Just okay. It's kind of like the pizza you got in the cafeteria in elementary school. Not horrible. Not terrific, Just.... well.... okay. We ordered, and picked it up at a nearby Wawa. (We live in close proximity to four Wawas, all about the same distance from our house.) When we got it home and opened the box, it looked just like the pizza they display in their commercials. Perfect! Perfectly golden brown crust. Perfectly yellow-y cheese melted in a perfectly symmetrical circle equidistant all around from the crust, with a perfect border of red tomato sauce serving as a barrier/border between the cheese and the crust. It looked fake. I'm sure you've seen those videos of how they used food-like alternatives in commercials to showcase food products — like motor oil in place of pancake syrup or white school glue in place of milk in cereal or mashed potatoes (that won't melt under the studio lights) in place of scooped ice cream. Wawa's pizza appeared to be a reasonable facsimile of pizza. It tasted..... okay. Without the special deal, a Wawa pizza is fifteen dollars. I can get a larger, better tasting pizza for nineteen dollars just a few doors down from a Wawa near us.

Well, Wawa started offering us five bucks off the price of a pizza (when ordered through the app) nearly every weekend. So, I buckled and ordered on a Saturday evening. When the total was calculated, a full ten dollars was deducted from the price, leaving a final total of just five dollars. I selected the time I'd like my order to be ready from a list of times broken down in five minute increments. I also elected to have the pizza brought out to our car. I clicked and clicked and clicked and my order was placed. We arrived at Wawa #8080. We parked and — through the app — I let Wawa know in which numbered space we were parked. Several long minutes after our selected "ready" time, a Wawa employee emerged from the front doors carrying a large pizza box. He walked right past our car. My wife and I looked at each other. Mrs. P started the car and we slowly followed the guy with the pizza as though we were looking for an address on an unfamiliar street. He took our pizza on a little stroll and turned the corner of the building, headed back to the front door. Before he went back inside, Mrs. P called out, "Hey! Is that our pizza?" The guy adjusted his Wawa visor and asked, "Order for Josh?" Mrs. P replied in the affirmative and he handed over the pizza. We got it home and ate it. It was fine. Maybe a little overdone this time. Someone didn't read the training manual as closely as they should have.

In subsequent weeks, we began to order pizza from Wawa nearly every Saturday. We kept getting offers for five dollars off and they kept miscalculating the discount, leaving a grand total of five dollars. However, even after choosing a "ready" time in the app, I have had to wait at least twenty minutes for my order. Each time. Sometimes, I had to flag down an employee to check the status of my order. The employee's report of "it'll just be a few more minutes" was always punctuated with an apology. They seemed to be used to the question and accustomed to rendering apologies. After a few incidents of waiting too long for an "okay" pizza, I switched Wawas. 

I decided to give Wawa #8066 a chance, placing my "usual Saturday usual discount" order. I arrived a few minutes before my selected "ready" time. The sandwich makers were busy making sandwiches. Customers placed orders and picked up their orders as I waited. And waited. And waited. Finally, a Wawa employee started refilling shelves near where I was impatiently waiting. As he got closer to me, he asked, "How are you today sir?" in a very "customer-service-y" tone. I told him I was waiting for an order that should have been ready fifteen minutes ago. He aske for the order number and promised to check the status. He disappeared behind the sandwich prep area and quickly returned with a solemn look on his face. With the somber demeanor of a surgeon delivering adverse results to a grieving family in a hospital waiting room, he said, "They're remaking your order. It stuck to the pan and they weren't happy with the presentation. I'm sorry. It'll just be a few minutes." It was fifteen more minutes. Ultimately, he handed me a warm pizza box along with another apology. I wonder if "apologies" are the final chapter of the "How To Make A Wawa Pizza" instruction course. I brought the pizza home. It was fine. Maybe a little burnt in some places and the cheese was placed a little unevenly, but it was fine.

Once again, Saturday brought another pizza discount from Wawa. Mrs. P and I gave in to the offer. I would be giving Wawa #0276 an opportunity to redeem the good name of Wawa. I placed my order as I had in the past, selecting my "ready" time as 5:40 PM, giving me enough time to pick up my pizza and get it home before the 6:05 start of the evening's Phillies game. I arrived a few minutes ahead of 5:40 and waited. At 5:39 on the dot, a guy behind the counter stopped what he was doing and retreated to the unseen "back," returning with a pizza box a few seconds later. I approached the glass separating the customers from the workers and pointed to the pizza. At 5:40 exactly, he place the pizza box in my waiting hands. After a little trial and error, I think I found the correct Wawa.

This pizza was okay. Maybe a bit more overdone that it should have been. Maybe the cheese had shifted a bit to one side. Maybe the crust was a little dry in places and chewy in others. Maybe the slices were uneven and not cut all the way through.

Maybe Wawa pizza isn't really that great. Maybe it really isn't even that good.

But I do love Wawa. Just like Bryce Harper. I bet he doesn't have to wait for pizza. I bet he doesn't get pizza from Wawa.

www.joshpincusiscrying.com

hot diggity! dog ziggity! boom what you do to me

Every July 4th, I park myself in front of my television and watch the Annual Nathan's Hot Dog Eating Contest. Why am I obsessed with this annual summer holiday event? Well....

I don't know.

The contest began in the early 1970s, although a Nathan's marketing promoter named Morty Matz told of an impromptu contest held at the famed Coney Island hot dog stand in 1916. The alleged first contest was held between four men boasting over who was the most patriotic. They decided that eating hot dogs - America's beloved main dish - would prove their love of country. The story went on to claim that the contest was judged by then-popular entertainers Eddie Cantor and Sophie Tucker. However, in 2010, Matz revealed that he had made the whole thing up.

So, the actual date of the first Nathan's Hot Dog Eating Contest was July 4, 1972. It received little to no fanfare. The following year, a fourteen-year old boy won the contest, but due to a nationwide meat shortage, the gluttonous contest was downplayed and eventually denied by Nathan's that it ever took place.

But, Nathan's was determined to make this contest a media event, generating interest as well as  business. They were successful, with the contest gaining national attention in the mid-1990s. Under the regulating eye (or mouth) of the IFOCE (The International Federation of Competitive Eating), the Nathan's Hot Dog Eating Contest has grown to become the "Super Bowl" of competitive eating events. In the early 2000s, the contest was dominated by Takeru Kobayashi, a cocky, young Japanese citizen who would swoop in on July 4th and down over four dozen hot dogs and buns in 12 minutes. Kobayashi did this for six consecutive years until 2007, when upstart Joey Chestnut consumed an unheard-of 66 frankfurters to unseat Kobayashi. Since then, Chestnut has won the contest handily, out-eating his competition by dozens. In 2021, Chestnut wolfed down a whopping 76 hot dogs and buns in ten minutes to set a still-standing world record. There's even a separate women's competition held just prior to the men's event. In past years, diminutive Sonya Thomas, a sweet young lady who looks like a stiff breeze could knock her over, has eaten 45 red hots to earn the coveted "pink belt" of glory. She has since relinquished her title to up-and-comer Miki Sudo, who holds first place status in other competitive eating events like tamales, buffalo wings and spare ribs.

But why.... why? .... am I fascinated by this event? I haven't eaten a meat hot dog in almost twenty years. When I did eat hot dogs, it wasn't more than two or three at one sitting... and certainly not under a time constraint. I think it's the way the contest is presented that I what I enjoy most. First of all, it is broadcast on sports network ESPN as though it is a real sporting event. It draws thousands of spectators who pack the corner of Surf and Stillwell Avenues in Brooklyn's Coney Island to cheer on their favorite eater. The faux pageantry is hosted by the charismatic George Shea, the co-founder of the IFOCE. George is a character, setting the stage for the tongue-in-cheek attitude that contest exhibits. Sporting a straw skimmer, George announces each contestant with a lengthy, often-exaggerated, mostly-nonsensical introduction worthy of a heavyweight boxer or a Greek god. Once the competition begins, he offers play-by-play that rivals Monday Night Football and sometimes sounds like the narrative of a Dr. Seuss book.

The competition itself is downright disgusting. Hand-held cameras provide close-up coverage of every bite, gulp, teeth gnash and swallow. Participants are permitted to dunk the hot dog buns into their choice of liquid (usually water or lemonade). This provides added splashes and sloshes that heightens the excitement. The visuals are so "in your face" that the camera lenses are often splattered with bits of hot dog buns, specks of meat and even a little sweat. Not only do you feel as though you have a front row seat, you actually get a "hot dog's-eye-view" of the action. It's frenzied and fun and — in a word — barbaric. The whole thing plays out like a modern take on the Christians being fed to the lions (with the Christians being hot dogs, in this case).

So every July 4th, while folks are enjoying a day off from work, a family get-together, a backyard barbeque, or perhaps a day at the beach, I can be found gazing at my television at high noon, watching a bunch of guys prove their self-worth by jamming dozens of hot dog into their gullets for a shot at a few minutes of fame and glory... all while trying not to choke to death.

What better way is there to celebrate America?

www.joshpincusiscrying.com

when the moon hits your eye like a big pizza pie

I love pizza. My father used to joke (although I don't really think he was joking) that all I ate was pizza. Three meals a day. Breakfast, lunch and dinner — pizza! He wasn't that far off, to be totally honest. I have eaten a lot of pizza in my life.

I am not — nor do I claim to be — a pizza connoisseur. I firmly believe that all pizza is good pizza. Before you start criticizing that statement or attempt to guide or educate me, please read that sentence again. I said "I firmly believe that all pizza is good pizza." "I" believe. Not you. I'm writing this. If you feel differently about pizza, go write your own blog. Are we clear? I truly believe that it is pretty difficult to screw up pizza. I have had good pizza. I have had very good pizza and I have had bad pizza. And guess what? Bad pizza is still good pizza.

When I was a kid, there was a large discount market near my house. It had a number of individual businesses under one roof. It wasn't exactly a mall or a shopping center. They called themselves a "mart" and it was more along the lines of a farmer's market. There was a selection of food counters at the mart, including my first exposure to pizza. The concession was owned and operated by two women who, in hindsight, didn't know the first thing about making pizza. But, in my memory, that pizza was good. Cheese. Sauce. Crust. What else did one need?

I recall at my elementary school, those angry women in the hairnets would concoct their version of the Italian staple on hamburger rolls left over from the day-before's lunch menu... the one where they thought they were giving McDonald's a run for their money. The surplus rolls were placed crust-side-down on a large tray. They each got a dollop of red sauce straight from an industrial size can and topped with a half slice of American cheese. Then the tray was set under the giant broiler until just before the burning point... usually. For 35 cents, you got two "burger bun" pizza, a scoop of limp string beans and a cup of Jello — the last two items, of course, never to be eaten. I even liked that pizza. Even the ones that passed the burning threshold.

As my life experiences expanded beyond my little Northeast Philadelphia cocoon, I encountered actual pizza. Pizza made by actual trained pizza chefs. Burly guys in athletic shirts, a red cloth tied tightly around their necks, expertly tossing a huge circle of pizza dough in the air like those jugglers I saw on the Ed Sullivan Show. They'd shove prepared pies into a hot narrow oven and extract the same a few moments later on a large wooden paddle — all in a choreographed ballet. They had names like "Piasano's" and "Luigi's" and "Frank's" (short for "Francesco") and the slices they served were as big as your head. And they were good. Of course, they were good. When I was in high school, I frequented Philadelphia's famed South Street nearly every weekend. It was the epicenter of "what was happening" among my peers. Whether you went to see a weekly midnight showing of The Rocky Horror Picture Show, or just came to hang out, South Street was hopping with activity. And where there was teenage activity, there was pizza. When my friends and I would descend upon South Street, our first stop was the aforementioned Franks, a small pizzeria next to a cool little stationery store. Frank, who I don't believe spoke a word of English, made great pizza. It was hot and cheesy and spicy and the slices, once lifted off the flimsy, grease-coated paper plate, needed to be supported by both hands. And — boy! — was it good!

I've had pizza all over Philadelphia. I've had pizza in other states — near and far. I've had pizza in the few other countries I've been to. I've even had pizza in the wee hours of the morning aboard several different cruise ships. And they were all good. All of them.

I reiterate. It is pretty hard to screw up pizza. You may have your particular favorite pizza place. A place that is your "go-to" place. A pizzeria to which you are loyal. One that you insist — insist! — is the best pizza in the world and where you bring friends in an effort to convince them to share your affection. You may engage in hours-long debates about who has the best pizza you've ever eaten, during which you reveal a little known hole-in-the-wall in an unexplored alley with no street address that is run by the great-great-great-great-grandnephew of the actual guy who invented pizza. You may turn your nose up at places like Pizza Hut or Little Caesars. You might cringe at the very idea of Ellio's or DiGiorno. Please. Argue among yourselves because I don't do any of that.

I just love pizza. And all pizza is good pizza.

www.joshpicusiscrying.com

ice ice baby

I have been to two professional hockey games in my life. The first one was in 1975. My father, who was (at the time) a main office executive for a chain of east coast of supermarkets, was given tickets to a Sunday afternoon Flyers game. In 1975, the Philadelphia Flyers were pretty hot stuff. They were the defending Stanley Cup Champions and they were the sworn enemy of every other team in the NHL. Tagged with the notorious (though fitting) moniker "Broad Street Bullies," the Flyers were a living punchline for the popular joke "I went to a fight the other day and a hockey game broke out." Because the Flyers were so popular, I watched with feigned interest when my brother would tune the game in at home. I had a Flyers T-shirt, but everyone in Philadelphia in 1975 had a Flyers T-shirt, too. But, I was not a sports fan by any stretch of the imagination, so I can't imagine why my father chose to take me instead of my more sports-leaning older brother, but he did and we went. I remember it was really, really cold inside the Spectrum, the one-time state-of-the-art multi-purpose venue where the Flyers played their home games. I had been to the Spectrum a handful of times prior to the Flyers game. I saw Alice Cooper's "Welcome to my Nightmare" concert a year earlier. I saw the folky pop group America play their greatest hits there and I saw Elton John give a high-energy performance... but I don't remember it being so cold at any of those events. Granted, there wasn't 17,000 square feet of ice at any of them, so that could have played into it. Watching the game, I remember being unable to keep track of the puck as it was fired all over the ice. I also remember having absolutely no idea what exactly was going on. I was there to see a fight. Just like everyone who goes to an air show doesn't really want to see planes fly. If they did, they would just go to the airport and sit all day. You go to an air show to see a crash... and, in 1975, you went to a hockey game to see a fight. On this particular Sunday, the Flyers did not disappoint. Somewhere during the first period, Dave Schultz, the Flyers' infamous left wing (nicknamed "The Hammer" and for good reason) got into a melee with Detroit Red Wings' center Dennis Polonich. After a few minutes of a stoppage of play to allow Schultz to pummel the living shit out of Polonich, the ice was cleared, Schultz entered the penalty box (a very familiar spot for him) and maintenance crews came out to scrape an amount of Polonich's blood off the ice. I don't remember the score, but I remember that.

This past Sunday, I went to my second professional hockey game,  putting a 48-year gap between the two games I attended. A lot had changed since I witnessed my first hockey game. First of all, the venue was the Wells Fargo Center, a new state-of-the art venue that is the current home to the Philadelphia Flyers. The Spectrum was demolished in 2011. The Flyers have retired the uniform numbers of several of the former players, some of whom I saw play in '75. Despite not being a hockey fan, I knew the names of every member of the 1975 team, as well as the coaching staff. Honestly, I couldn't name a single player on the current roster. Or any roster for the past ten years. (Okay, maybe Claude Giroux, who may or may not still be playing. Don't answer, because I don't care.) Why, you may ask, would I go to a hockey game? Well, I suppose, it's because my wife is a Dead Head.

While surfing around the internet, as one does, Mrs. Pincus discovered that the Philadelphia Flyers were having "Grateful Dead Night" at their game on January 8. We had attended a Phillies game last summer when they honored an upcoming concert by Dead and Company, the current incarnation of former members of the venerable 60s jam band still hanging on to a dream. Between innings, Grateful Dead songs were played over the stadium PA system... until they weren't (somewhere around the fourth inning).  Costumed characters of the iconic "Dancing Bears" frolicked with the Phillie Phanatic as sort of an afterthought. Mrs. P thought it would be fun to see what the Flyers would do "Grateful Dead-wise," so she bought tickets. A pre-game concert by local Dead cover band Splintered Sunlight was announced, as well as special "Dead" themed T-shirts for a limited number of special ticket holders. We bought those "special tickets" and they weren't cheap! A few days before the game, we got an email explaining that due to a pre-game conflict with the Philadelphia Eagles (who play right next door at Lincoln Financial Field and are playing much better than the Flyers are), the pre-game concert with Splintered Sunlight would be rescheduled for a Sunday in March. However, because the Flyers are playing so poorly this year and having difficulty getting people to fill the 20-thousand-plus seats in the Wells Fargo Center, we would be given (read: for free!) tickets to that game in March... in addition to the tickets we already held! 

To be honest, we were just looking for an excuse to see the inside of the Wells Fargo Center. Neither my wife nor I had been inside to see an event, except for a post-season sale of sports team merchandise held on the floor of the facility. We really had no intention of staying for the entire game. We are not hockey fans and don't expect to be hockey fans in the future. Our main goal was to check out the place, get something to eat and, possibly get a glimpse of Gritty, the most reviled mascot in the NHL and the second most popular mascot in the city. I had scanned the food offerings available at the Wells Fargo Center. Most were decidedly "meat-heavy." I am a vegetarian and my wife follows a strictly Kosher diet, so we had to look very closely at what was to be had for two people with specific dietary requirements. Surprisingly, there was quite a selection. Several concessions offered Beyond Burgers, the hit trend in meatless hamburgers. One stand had falafel (although it was closed for this particular game). A stand selling tacos and such had a mushroom and kale version that looked tempting but, we settled on something called a "Za’atar Cauliflower Cheesesteak." New this season, the Za’atar Cauliflower Cheesesteak was touted as a vegetarian-friendly alternative to the Philadelphia staple. Instead of thin strips of steak, a mixture of cauliflower and spices was the main ingredient, complimented by caramelized onions and harissa (a peppery condiment from the Middle East) Cheez Whiz. Now, before you stick your tongue out in disgust, remember, not everyone is you. Not everyone likes what you like. I happen to love cauliflower and I have actually had a similar sandwich at a little hole-in-the-wall steak and hoagie shop in Atlantic City.

We wended our way through a knot of typical Philadelphia traffic, parked and walked excitedly towards the Wells Fargo Center. Once inside, we passed through the obligatory metal detectors (where Mrs. P found a quarter on the floor!) and started our trek around the brightly lit concourse. Our seats were on the top level of the arena, but we were in no rush to get to them. We were having a better time seeing the sights, the excited fans and taking in the whole electric atmosphere. Near a free-standing souvenir stand (where Flyers sweatshirts were selling upward of a hundred bucks, a small table was set up with an array of Flyers logo items. My wife approached and asked the young man about the items. He smiled and began explaining all about purchasing Flyers season tickets. My wife politely listened to his pitch, nodding on and off as he ran down the various options and price points. I stood by silently. "Are you interested in purchasing season tickets?," he asked. My wife convincingly replied, "Sure!" She was not interested in purchasing season tickets. She was, however, interested in obtaining some of the Flyers promotional items displayed on the tabletop. As Mrs. P filled out an electronic form on an iPad, the young man turned to me and asked where our seats were tonight. I just pointed skyward. "Top section," I said with a sheepish frown. He dug into the pocket of his sport jacket and said, "How'd you like to sit closer?" He handed me two tickets for seats just behind the goal, in, what we would soon discover, one of the coldest sections in the place. Now, upgraded, we were off to find that faux steak sandwich.

Actual.

We located First Line Steaks behind Section 110, just a section over from our new, upgraded seats. We approached the counter and ordered two Za’atar Cauliflower Cheesesteaks and two bottles of water. I was not convinced that the fellow behind the counter actually worked there. He stared at us expressionless as we ordered. We had to repeat our order several times before he fully grasped what we wanted, my wife confirming, "That's cauliflower, right? No meat." He did not acknowledge. He asked if we wanted onions, to which we both replied in the affirmative. He returned from the order pick-up counter with two cheesesteaks. Two of meatiest meat-filled cheesesteaks I have ever seen. It may have even still been "moo-ing." We looked suspiciously at the sandwiches. 

"These are cauliflower?," we asked in unison. 

He stared at us and said, "Cheesesteaks." 

"Yes," Mrs. P continued, "I understand. We wanted the cauliflower sandwiches."

I examined the sandwiches a bit closer and determined that they were filled with meat, with not a trace of cauliflower anywhere. "This is meat." I said, coming to an informed conclusion and pointing to the evidence.

"Huh?," shrugged the fellow behind the counter.

"Meat!," I repeated, slightly raising my voice. Mrs. Pincus, a bit calmer, added, "We wanted the cauliflower sandwich." She pointed to the illuminated menu above our heads, but I don't believe this guy could read. He went back to the pick-up window and had a few words with the man at the preparation area. He nodded towards us and may have even given us a confident wink. He scooped a big serving of what was definitely cauliflower into a long roll. With a shiny pair of tongs, he added long strips of browned onions and topped it all off with a ladle full of orange cheese sauce from a different dispenser than the other guys were using. The fellow behind the counter took the two original meat cheesesteaks and deposited them in a nearby trash can. 

"Oh!," sighed Mrs. Pincus, "That's a shame."

"Huh?," shrugged the fellow behind the counter.

Cauliflower.

My wife pointed in the direction of the now-discarded steak sandwiches. "What a shame you had to throw those away.," she clarified

"Oh," shrugged the fellow behind the counter. (This fellow shrugged a lot!) He pushed our two cauliflower sandwiches towards us and plopped two $5.25 bottles of water right behind them. We found our way to our seats and I passed out the fistful of napkins I grabbed, as I knew this would be a messy undertaking. I was right, but — boy! — was it good. Yes, my friends, it was actually very good. 

Soon the lights dimmed and starting players were announced. Gritty made his first appearance to a mixture of cheers and boos. The players skated around the ice. The Zambonis smoothed out the playing surface while two scantily-clad young ladies — wielding snow shovels — scooped up loose ice crystals, mostly for show. A horn blew and the game began.

And, within seconds, I lost interest. I didn't recognize a single name on either team's roster. The action moved way too fast for me to keep tack of who had control of the puck. I don't know anything about hockey, but I could tell — I just had a feeling — that the poor Flyers were definitely being out-played. Gritty came to visit our section, messing with some fans, relaxing in an empty seat (there were a lot to choose from) and posing for pictures. But, it wasn't enough to keep us there for the whole game. We left midway through the last inning..... I mean period. And not a single mention of the Grateful Dead was made by anyone in an official Flyers capacity.

We have one more game to go.

www.joshpincusiscrying.com

put out the fire

This story was written nearly two years ago, prior to the global COVID-19 pandemic.— JPiC

Mrs. Pincus and I just returned from a cruise that departed from Port Canaveral, Florida. We opted to drive to the Sunshine State from our suburban Philadelphia home. We covered the approximate 16-hour drive over the course of two days, leaving on a Thursday before the sun came up and taking the second leg at a more leisurely pace. We arrived at our destination — a somewhat seedy Best Western motel in Titusville that offered a shuttle and parking for the length of our trip — in the late afternoon on Friday. At the conclusion of our cruise, we hopped into our waiting car for the return trip. We got a late start, but pressed on through the south until Mrs Pincus had had it for the day. I secured a room at a Hampton Inn in Lumberton, North Carolina and we headed across the street to a shopping center to grab a quick take-out dinner to enjoy in our room.

Mrs. P had noticed a sign for "Firehouse Subs," a chain for which I had seen commercials but never had the opportunity to patronize. Actually, we are kind of partial to a few Philadelphia sandwich shops, regularly steering clear of the Subway chain after several "less-than-favorable" experiences over the years. Honestly, I don't even know if there are Firehouse Subs in our area. (A quick Google search shows me that the closest one to my house is 13.1 miles away..... pass.) Curiously, the commercials for Firehouse Subs stuck with me, as I found it unusual that they focused primarily on the fact that each purchase benefited community firefighters. There were numerous shots of firefighters in full gear, along with scenes of fire stations, fire fighting equipment and fire engines. There was little mention of the food or even if it was good.

Anxious to eat after a long drive, we decided to give Firehouse Subs a try. How bad could it be? Besides, it certainly wasn't going to be our last meal ever.

The brightly-light store was nearly deserted. One table was occupied by a burly man clad in the uniform of local law enforcement. He stared off into space as he shoved the final bit of a drippy sub into his maw. We turned our attention to the massive and way-too-confusing menu board that covered the entire wall behind the food prep area. The overly-wordy menu was dotted with impossibly delicious-looking subs, piled high with succulent meats and colorful vegetables glistening with fresh-washed goodness. Now, Mrs. Pincus and I don't eat meat. Actually, I never eat meat and Mrs P follows a strictly kosher diet, so when we eat outside of our home, we both eat as vegetarians. Firehouse Subs doesn't seem to accommodate the vegetarian diet, offering a single "Veggie" sub among its numerous animal-flesh options. We asked the young lady at the cash register about a custom sandwich containing just cheese and vegetables. She stared back at us, as though we had addressed her in an African Khoisan language that employs a series of "clicks." It took several attempts at an explanation until she simply stated that we could just order a meat sub without the meat. (For a second, I felt like Jack Nicholson ordering wheat toast in Five Easy Pieces.) Mrs. P specified that she did not want deli mustard, but would prefer cucumbers on her sandwich. I asked that my sandwich did not include tomatoes. The young lady seemed to understand our request and set off to begin preparing our order. We paid and our receipt was handed down the assembly line to another disinterested young lady who would be tasked with assembling our sandwiches. The unusually high counter prevented us from watching our order being made, making it impossible to see that deli mustard was liberally applied on the roll that would contain Mrs. Pincus' sub (without the requested cucumbers) and that my sandwich was topped with two thick slices of tomato.

During the way-too-long preparation process (the place was empty of customers), two more young ladies, dressed in Firehouse Subs uniforms, bounded through the front door, carrying a cardboard tray laden with an assortment of hot and cold drinks from the Starbucks next door. They squealed with delight as they distributed the various liquid concoctions to the other Firehouse Subs employees. The distribution was accompanied by a detailed play-by-play recap of the entire ordering process at Starbucks. Suddenly, the fulfilling of our sandwich order took a back seat as full attention was given to the frothy and condensation-covered cups from Starbucks, along with additional analyzation of each individual beverage order. Finally, our sandwiches were wrapped in Firehouse Subs branded paper and placed in Firehouse Subs branded hinged trays, then into a large Firehouse Subs branded bag with a wad of Firehouse Subs napkins.

Nothing at Firehouse Subs looks like this.

We returned to our hotel room. I emptied the bag and Mrs. P ripped the bag in two, creating improvised place mats. We each opened our trays and unwrapped our subs. In no way did they come close to resembling those beautiful photos on the  menu board. They were misshapen, sloppy, drippy assemblages, flattened by the too-small containers and fairly unappetizing. But, it was 9:30 and we had been stuck in the car all day. So we suffered. And I picked the tomatoes off my sub before I ate it.

Mrs. Pincus fired off an email to the folks at Firehouse Subs, recounting the dissatisfaction with our experience. Surprisingly, they responded pretty quickly with a very apologetic reply. They told us that the issue would be addressed at a staff meeting and subsequent training would be implemented. They reiterated that everything we experienced goes against company policy and they hoped the offer of a gift card would entice us to return for a second chance. My wife thanked them for the offer. She said we would be happy to give it another try, but a little closer to home. Lumberton, North Carolina is a little far to go for a disappointing sandwich.

www.joshpincusiscrying.com

the heat is on

According to some flowery text on their corporate website, Zoup! is — and I quote — "the leading fast-casual soup concept restaurant that is defining the category with its premium and proprietary soups and other recipes." Before yesterday, I had never heard of Zoup!, nor was I aware of a rivalry among fast-casual soup concept restaurants. Actually, I was not aware of the concept of fast-casual soup concept restaurants. 

Mrs. P came into the possession of several Best Buy gift cards and we decided to extend the purchasing power of said cards by using them in Delaware, the self-proclaimed "home of tax-free shopping." (It's on their state-line "Welcome" sign, for goodness sake!) We have done this quite a few times, choosing to make purchases of large electronics in Delaware to save a few dollars of sales tax. Delaware is just under an hour away, so it's convenient all around. 

My wife picked me up after work and we headed south on I-95, fighting southbound rush hour traffic in the process. The Best Buy that is our usual destination has become something called a "Best Buy Outlet." When we pulled into the parking lot, it was suspiciously empty. We spotted a large sign in the window noting their hours of operation had been reduced to weekends only. Brushing away annoyance, I opened up the trusty Waze® app on my phone and discovered another Best Buy a mere 1.6 miles from where we were. (Thank you, urban sprawl.) Mrs. P swung the car around and we were back on the highway.

We followed the robotic-voiced directions and were led to a large, still under-construction shopping center. The complex occupied both sides of the street. There were a few dirty construction vehicles that rested in their tracks, ready to pick up at the start of the new day. A handful of businesses were open, despite their neighbors being empty storefronts or just framed-out shells. Best Buy, big and bright, stood at the far end of a parking lot adjacent to a Raymour & Flanigan furniture store and something that looked like it will be a movie theater in a few months. We parked, went in, marveled at the giant televisions and the fact that, in the age of Netflix, they still offer DVDs for sale and looked around the appliances for... whatever Mrs. P was looking to buy.

After Mrs. Pincus spent the full value of her gift cards, we turned our attention to dinner. Even in the sparse landscape of this not-yet-complete shopping mecca, there was a small selection of restaurants from which to choose. We briefly considered Zoës Kitchen, but passed when we discovered that the minimally-Mediterranean themed eatery did not offer falafel. (Mrs. P really wanted falafel.) Instead, we opted for Zoës' next-door neighbor, Zoup! Zoup's neighbor, it should be noted, was an empty store.

We entered Zoup! and immediately thought, based on the store's configuration, that we had entered Qdoba. (We felt the same in our short visit to Zoës.) Several framed "soup-related" photographs were placed artfully at irregular intervals along the earthy-painted walls. The service area at the rear of the long, narrow setup was bustling with apron-clad hipsters conversing with prospective customers. Every fifteen or so seconds, someone behind the counter called out "Hot soup!" and the other staff members responded with same call of "Hot soup!" While we perused the menu boards mounted, one fellow, decked out in full Zoup! regalia (hat, polo shirt, apron, name badge), greeted us with one of my favorite chain restaurant greetings.

"Have you folks ever been here before?"

Hot soup! Hot soup!

We answered in the negative and he commenced in delivering a rehearsed commercial for Zoup!, as though he was reading from a TelePrompTer set up behind me. He explained about the 12 rotating soup selections and the freshest ingredients and blah blah blah blah blah. I had lost interest in what he was saying. I knew what soup was. I had eaten soup before. I didn't need someone explaining the finer points of soup to me. What was interesting — and by "interesting," I mean "totally annoying" — was during his company-touting spiel, he kept interrupting his speech by calling out his "hot soup" response when required by the company handbook  — punctuating every other sentence  — each time a new pot of broth was brought out from the hidden kitchen or another server filled a waxed cardboard cup for a customer.

My wife and I each selected a soup and sandwich special. I chose a thick tomato bisque and the missus chose a "rustic"* vegetable, which was soon revealed to be much too spicy for her liking. As its sandwich pairing, we both picked the tuna salad. We paid. The server/cashier (same guy) read our order back to us at least twice. We sat at a nearby table and waited for our dinner.

Soon, two trays laden with food were placed on the counter behind me and the first guy who greeted us announced my name as though I was being paged at the airport. (Dude! I'm sitting right here. We just spoke a minute ago and there are only four other customers in this place.) I transferred the trays to our table and we began to eat.

Busted!

Almost simultaneously, Mrs. P and I bit into our sandwiches and had the same reaction. Something tasted foreign, like it had no business being in a tuna sandwich. Mrs. P was cautious, but I took another bite. Lemon! There was a distinct lemony taste. Not just understated notes, to borrow from the pretentious judges from shows on the Food Network. This flavor was as prominent as the tuna. Plus, several capers popped in my mouth on that second bite. My spouse decided it was time to call the greeter guy over. She caught his attention and he interrupted his greeting of another couple to come to our table. For some reason, he pulled up a chair from an adjoining table and made himself comfortable, a serious, customer service-focused expression across his face.

I didn't want to lead with "What's that lemony taste in my tuna?," because that would only evoke a reply of "Um, lemon, you moron," so I went another route. Instead, my wife, the more diplomatic of the two of us, inquired, more vaguely," What is that unusual flavor in the tuna?" Mr. greeter proudly stated "Lemon zest. We zest lemon in our tuna, then we add lemon juice and capers." He capped his little explanation with a forced smile. Mrs. P confirmed that the tuna wasn't accidentally hit with a shot of cleaning solution and Mr. Greeter assured us that was not the case. Then he echoed a "Hot soup!"  proclamation and started back towards the prep area.

I don't know about you, but I like tuna with mayo, maybe pickle relish, possibly celery... and that's about it. Did I mention lemons? Or capers? No, I did not. Y'know why? Because this isn't "Chopped" and those items are not included in my Round 1 Mystery Basket. This place is a re-worked Qdoba in some remote section of Christiana, Delaware. Not exactly a brasserie on Boulevard Saint-Germain in Paris.

We forced down the remainders of our sandwiches and finished our soup. Everything was, well, average. Soup is soup. Unless it's the stuff for which Oliver Twist begged a second helping, it is pretty difficult to ruin soup. The sandwiches were typical corporate versions of your local diner fare. The bread was pretty good, though.

As we walked back to our car, my wife offered her assessment, one I have heard more than once after trying someplace new. "Well, we don't have to go there again."

Maybe someday, we'll try one of the other fast-casual soup concept restaurants.

www.joshpincusiscrying.com


* "Rustic," I can only assume, is a well-meaning corporate descriptor that means "chunky," and not "primitive," as the Merriam-Webster Dictionary defines the word.