Showing posts with label clueless. Show all posts
Showing posts with label clueless. Show all posts

Sunday, June 20, 2021

let's call this song exactly what it is

Four jobs ago, I used to ride the train every day to downtown Philadelphia. I'd see a lot of the same people at the train station (which is just a few feet from my suburban Philadelphia home). Of course, I didn't know any of these people. They were just commuters, like me, on their way to work. In my mind, I'd make up little stories about them to amuse myself while I waited for the train to arrive. I had a lot of time to let my imagination wander, as the train was rarely on time. 

There was one guy who I saw on an almost daily basis. I don't like to pass judgement on people (who am I kidding? yes I do!) whom I don't know. But, as human nature would have it, I formed an instant opinion about this guy from the moment I saw him... and I didn't like him. He always sported a smirk on his face and swung his large briefcase nervously as he expounded some long-winded explanation to a small group of similarly-dressed men in way-too-loud a voice.

The job to which I referred — the one that was the destination of my train ride — was working at a mid-sized law firm. While my position didn't require me to interact with lawyers regularly, I did have several encounters with attorneys over the course of the dozen years I worked there. Some of them — not all — were arrogant and nasty. The ones that fit into that category all exhibited the same hubris in their conversation, demands and actions. Sure, there were plenty of lawyers who were nice and personable, but still, there was this over-arching air of "I am better than you" that one could feel hanging heavy in the course of any verbal exchange — no matter how brief or lengthy. In my personal experience, I concluded that those who attended law school were convinced that the certificate they received upon graduation assured expertise in the field of law — as well as every other profession. Even ones in which their course of study did not cover. I don't remotely profess to know anything about the legalities of anything, but I have had attorneys point out all the things I was doing wrong in graphic design.

The guy at the train station, I discovered via a long-time friend and travelling companion, was a lawyer. I revealed my instant, though admittedly baseless, dislike of this guy to my friend. My friend vehemently dismissed my assessment of the guy, telling me, "No! You've got him all wrong! He's a sweetheart!" Granted, my friend is an eternal optimist, always seeing the sunny side of pretty much everything. She likes everyone. I can't understand how we've been friends for so long.

Sometime after my friend's reprimanding of me, I overheard the train station guy again. It was tough not to overhear him, as he spoke loudly. Very loudly. Way too loudly for the other person in his conversation. He spoke as though he was addressing the entire train station assembly. Perhaps he was. All he was missing was a podium. He spoke of how he was running for a position on the local school board and talked about all of the plans he had once elected. 

(Get ready for another opinion)

I have lived in my house for 35 years. I love this neighborhood, but there is a very elitist attitude among some of the more  — shall we say  — "affluent" citizens. Their houses are bigger than mine. Those big houses sit on more property than I own. And their "say" in local matters is more influential than mine. This little coterie likes to serve on committees and tell other people what to do. Makes 'em feel important and a contributor to "the greater good" — their own personal "greater good." The train station guy is one of those "I like to serve on committees" people. He won a spot on the school board and, subsequently, became the head of the school board of my district.

I don't take the train to that job anymore. As I mentioned, I have had three jobs since then, so I don't see the train station guy anymore. Until this week.

It's graduation time and, as head of the local school district, the train station guy offered some words of inspiration to the high school graduating class of 2021. Clad in an honorary cap and gown, a pair of comically-large glasses perched on the bridge of his nose, the train station guy delivered a speech in which he quoted — although misinterpreted — from a blog post by an acknowledged hero of his, Professor Heather Cox Richardson, a professor of American History at Boston College. The train station guy related anecdotes about abolitionist Frederick Douglass, saying that Douglass had a "pretty good position" relative to other black slaves.  He also said that his escape to freedom in 1838 was — and I quote — "ridiculously easy." The majority of the student body of the high school is African-American. Murmurs rumbled through the audience and graduates as the words echoed through the public address system. The train station guy is just another white guy in a long line of white guys who don't know when to shut up about things they don't know about. Oh... wait.... there isn't any subject they don't know about.

A very short time after his speech, an official announcement from the school board was released. It explained that the train station guy was stepping down from his position as school board head. It also related an apology for his insensitive expression and inappropriate use of the forum. The story made local, national and international news. A YouTube video of the commencement ceremony was edited and carried a newly-inserted disclaimer at the beginning.
I can't understand how the speech got as far as being actually spoken. Didn't the train station guy run it by a few close friends or family members or colleagues or anyone who isn't white before saying "Yeah, this sounds right. This is what I'll go with."? In all of the wisdom which he flaunted at the train station, couldn't he see the insensitive and hurtful nature of the words he deemed appropriate for a high school graduation speech? I suppose not.

But it looks like my first impression of him was spot on after all.

Sunday, May 6, 2018

I won't back down


This is a story of resilience, tenacity and resourcefulness. And, if you're not careful, you may even learn something.

First, the learning part of this story. As spring tries to emerge from a winter that just doesn't want to loosen its icy grip, Passover, the harbinger of the vernal equinox and the Jewish holiday that commemorates.... er...Pharaoh and Moses and plagues and letting my people go... concluded just last week. In preparation for Passover, my family has always observed  and practiced the traditional rituals associated with the holiday. Over the years, we have become more lenient and relaxed in some areas, but Mrs Pincus remains firm on cleaning the kitchen from top to bottom, ditching everything in the refrigerator and restocking it with food that is certified "Kosher for Passover." For those who are not familiar with the "rules" of Passover, or keeping kosher, besides the basics of "no pork, no shellfish and no mixing meat with dairy" which apply all year long, Passover foods are like starting fresh. They are prepared and are kept clear of non-Passover foods. Plus, depending on your family's specific, sub-ethnic heritage (now, it gets really gets complicated), some foods — like corn, peanuts and rice — are strictly forbidden during the eight day observance. To make things more confusing, some foods are "Kosher for Passover" all the time and their packaging is so labeled.. (Yeah, it took me a while for the concept to "click," for me, too.)

In the week or so prior to the first day of Passover, my wife makes a trip to a supermarket about thirty minutes from our home. Sure, most supermarkets in urban areas stock an aisle with big boxes of matzoh, glass jars of gefilte fish and matzoh ball soup and a few shelves of Passover baking mixes that are just terrible enough to make one vow to just refrain from consuming any Passover cake the next year. The Shop Rite that Mrs P goes to has a rather large and varied selection of Passover foods not available in the average "let's accommodate the Jews for a week" section of our local Acme Market. The temporary Passover department is adjacent to the extensive Kosher section that opened to cater to a pocket of ultra-Orthodox Jews that reside nearby. Among the regular stock of kosher groceries is a packaged meat and cold cut display, many of which is clearly labeled "Kosher for Passover and Year Round Use." Bingo! That's the stuff! Mrs. P scooped up several packages of pastrami, corned beef and salami — all to be enjoyed by her and her meat-eating parents. I am a vegetarian. She filled her shopping cart with other Passover-certified items and headed to the checkout  lane. When she got home, and began to unpack her purchases, she noticed that one package of corned beef was not vacuum-sealed, its contents a pale, sickly beige. It looked small and drawn as it sat awkwardly in its unnerving ballooned package. Mrs. Pincus frowned. She shuffled through the many plastic grocery store bags and located the receipt, making a mental note to return the meat after the holiday was over.

Well, Passover finally ended. I think it may have even run a few days longer than usual. Anyway, after Mrs. Pincus got the kitchen back in order, she threw the suspect corned beef in a bag, grabbed the receipt and we headed out to the Greater Northeast, a misnomer that has attached itself to the far northern tip of the Philadelphia city limits, not far from where I grew up.

We parked and with determined steps, Mrs P bee-lined straight for the Customer Service desk. She presented the receipt and the debilitated package. She pleaded her case to the disinterested young man on the other side of the counter. Suddenly, he seemed to focus on the "Kosher for Passover" legend on the label. Immediately and without listening to another word from my wife, he grabbed a nearby phone and paged a manager. Within seconds, a gentleman in shirtsleeves and a necktie appeared at our side. He interrupted Mrs. P's explanation with a very rehearsed "We are not taking returns on Passover merchandise." And then he grinned a shit-eating grin. Mrs. P furrowed her brow and took it from the top. She patiently (and I mean with the patience of Job) explained that this corned beef, as well as other items, are labeled "Kosher for Passover" all the time. Items that this very store sells all year long. Items that this store stocks at this very moment. The necktied manager with the shit-eating grin nodded and said, "I understand, but we are not taking any returns on Passover items." He continued grinning. Clearly, he did not understand.

Mrs. Pincus began again. Slowly and carefully, she repeated her points. Mr. Manager had obviously lost interest, but stood with his head lolling to one side and pretended to listen. This time, he allowed her to finish before repeating his mantra about not accepting returns on blah blah blah blah blah. Mrs. Pincus was beginning to get a bit tense, much in the way one would get debating important issues with a turnip. I stood a few feet away from the building confrontation, but when my wife mentioned — again — other items bearing the "Kosher for Passover" designation all year round, I took it upon myself to run over to the Kosher deli section and bring back a current package of the same corned beef brand we were returning. And I did just that.

I gave the freshly-picked package to my wife and she waved it in the managers direct, pointing out the words "Kosher for Passover" emblazoned on the label. "My husband just got this from your shelf. If I bought this and returned it tomorrow, you wouldn't accept it?," she asked. With his familiar robotic inflection, he repeated, "We are not taking returns on Passover merchandise." This time, he added that we were welcome to come back tomorrow and speak to the store manager. The store manager? Who the fuck was this guy the whole time. Mrs. P squinted at his name badge. Oh, the assistant manager. "but he won't take the return either.," the assistant added.

"Look," Mrs. Pincus growled thorough clenched teeth, "I am not leaving until I get a refund or a store credit or something." And she meant it. I've known her for 35 years. Oh, she meant it alright. The manager... I mean assistant manager sighed and reluctantly picked a store gift card off a rack. "Okay," he said, "I'll give the amount on a gift card, but I am going to get in so much trouble for this." He loaded the card with the refund amount. Seven dollars and ninety-nine cents. That's right. The assistant manager quarreled and quibbled and disputed over less than eight bucks. Speaking of misnomers, that "Customer Service" sign hanging over our heads was a blatant one.

The next day, my wife called the store to speak to the actual manager. He was receptive, respectful and attentive. First, he apologized profusely for the behavior of his staff. Then he expressed his appreciation of the explanation and said he would be enlightening his staff with this new information about the labeling of Kosher foods.

Guess who'll be the recipient of his first lesson?

www.joshpincusiscrying.com

Thursday, December 5, 2013

give a man free food and he'll figure out a way to steal more than he can eat 'cause he doesn't have to pay

Mrs. Pincus is, by far, the nicest person I've ever known (and — I swear — that is not a biased opinion). She is kind and helpful, always willing to offer a ride or run an errand. She expresses genuine concern for her fellow human. She is hospitable and really enjoys doing nice things for people. She is a direct contrast to her husband (yours truly), who distrusts and has contempt for nearly every person on the planet. 

Getting a jump on the upcoming gift-giving holidays (another of her many virtues), Mrs. P was on her way home from a day filled with shopping. She stopped at a Wawa Market (a chain of local convenience stores, some of which feature gas stations) to fill up and pick up sandwiches for dinner. She stood by her car and busied herself with her cellphone as the gas pump administered gallon after gallon of fuel into the car's tank. A car pulled up alongside Mrs. P's car and the driver's window slid down into the door.

"Excuse me.," a woman's voice said.

My wife didn't look up, continuing her mobile post to Facebook.

"Excuse me, ma'm.," the woman repeated.

Realizing that the woman was trying to get her attention, my wife answered. She expected to soon be delivering directions to a nearby address or, at the very least, a secluded street.

"Yes?"

The woman hesitated slightly, but then summoned her courage and made her plea. "I'm so sorry to ask this. This is very difficult to ask. I am on Welfare and I'm waiting for my check and I don't have any money for groceries for my family... for my children. Do you think you could spare some money so I can buy something for my children to eat?"

My wife was touched, however, she explained that she had no cash at all. (She really didn't.) But, she offered to go into Wawa and purchase sandwiches for the children.

The woman was stunned at my wife's generosity. "Really?," she asked, "You'd do that?"

"Sure. I sure will."

The woman cautioned, "I have four children. There are four of them."

My wife stepped closer to the car as the woman waved her open palm over the tops of her children's heads like a model on The Price is Right gesturing towards a washing machine. Mrs. P. saw four children in the car — three in the backseat, one in the front passenger — ranging in age from teen down to eight or nine. None of them looked up, as they were all thoroughly engrossed in the activity playing across the screens of their iPhones.

That's right. iPhones.

"You have got to be kidding me!," my wife exclaimed, "They have iPhones?!? I don't even have an iPhone!"

The woman countered. "Their father bought them. I have no control over what he buys for them."

"Yeah," Mrs. P replied, "but someone is paying the monthly bill for them... and it sure isn't gonna be me!" With that, she returned the gas nozzle to the pump, got into her car and drove away.

My wife is nice, but even "nice" has its limits.