Showing posts with label buyer. Show all posts
Showing posts with label buyer. Show all posts

Sunday, February 9, 2025

special delivery

Mrs. P has been selling stuff on eBay for years. (For the last time, NO! - she will not sell your stuff for you!) Over the years, she has dealt with unusual customers and unusual requests. One item — a vintage children's rocking horse on a metal frame — was clearly marked on the list page as "LOCAL PICKUP ONLY." After the auction ended, the high bidder inquired about shipping, identifying himself as residing in Ohio. I realize that Ohio is closer to Pennsylvania that say Zimbabwe, but that does not qualify for "local pickup," even in the most relative of senses. After some fevered emailing, the high bidder consented to driving to our home in suburban Philadelphia to pick up their purchase.

Another buyer bought an item — this time it was a wicker baby carriage from the early 20th century — and inquired about shipping. Once again, they interpreted "local pickup" to their own needs. This buyer lived in the area of the Chesapeake Bay. After some email back-and-forth, my wife (the nicest person in the world, as we have previously established) made the offer to deliver the item herself, if the buyer could wait a week when my wife would be visiting family in Northern Virginia. 

I guess, by now, you understand that Mrs. P sells items that fall into the "nonessential" category. Although, based on some of the desperately needy buyers, you'd think she operates a blood bank or a vital organ repository. Poor Mrs. P has been harangued by over-eager buyers negotiating quick delivery for a 30-year-old coloring book as though it were a pint of AB negative blood.

This past week, a potential buyer ("potential" at this point in the story) contacted Mrs. P regarding a particular item in her eBay stock.

TUESDAY 1:20 PM
Mrs. Pincus was contacted by a fellow who is interested in purchasing a pair of wooden crutches. He explained in his email that he needs — needs — these crutches for the weekend. (Let me point out that nobody needs a pair of wooden crutches. The Red Cross does not accept donations of wooden crutches, as they are difficult to disinfect. Lightweight aluminum crutches are the standard now and have been for some time.) Mrs. P acknowledged that several options for delivery could be made, however, because of the unusual size of the item and the immediate need (there's that word again), the cost could run towards the high side. She did not receive any further correspondence from the potential buyer.

WEDNESDAY 11:18 AM
Mrs. Pincus takes it upon herself to contact the potential buyer, offering another option for delivery. The potential buyer lives in New Jersey. North Central New Jersey to be more specific. She offered to meet in a convenient location, as she would be going to an appointment in Cherry Hill, New Jersey, which is actually no where near this guy's location... but, Mrs. P is nice and likes to be as accommodating as possible to make a sale. She received no response.

THURSDAY 9:02 AM
Mr. "I Need Wooden Crutches" sent an email, reiterating his intent to purchase. Although he had not made the actual purchase yet, he listed a number of delivery options including overnight express via the US Postal Service and hiring an Uber driver to pick the crutches up. (This is a service I was not aware Uber offered. To be honest, I have never availed myself of any of Uber's services.) Once again, Mrs. P suggested the "meeting halfway" option, to which he — once again — did not acknowledge,

THURSDAY 12:22 PM
Still no purchase.

THURSDAY 2:10 PM
Still no purchase.

THURSDAY 5:30 PM
The first word in over seven hours arrived. The potential buyer had decided to use the services of Uber to deliver his not-yet-purchased crutches to his location. He requested our address, which Mrs. P wisely will not reveal until a purchase had been made and confirmed.

THURSDAY 8:03 PM
Success! The crutches were purchased! Mrs. P sent our home address to the buyer and he confirmed that an Uber drive will be at our house at approximately 10:30 PM. Some of us (namely me) have to go to work the next day. Usually by 9 o'clock at night, Mrs. Pincus is waking me up on the sofa to go to bed. At this time, Mrs. P began readying the crutches for pick-up. She removed the rubber tips and put them in a small plastic bag. Then, she put the crutches themselves into a large trash bag as far as they would go, tying the bag securely. Then we waited.

THURSDAY 10:24 PM
As I sat dozing on the living room sofa, Mrs. Pincus checked a message on her phone. An automated text message informed her that the Uber driver was just minutes away.

THURSDAY 10:31 PM
A car pulled up in front of our house. Mrs. P woke me up and I ran out to the vehicle, gripping the knotted trash bag with the crutches in one hand. The driver of the car lowered her window and I asked if I should just put the bag in the back seat. The driver smiled and nodded, answering, "Sure" before the driver's window went back up. I opened the back door of the car and was immediately hit with the heavy overpowering aroma of cigarette smoke. I held back a cough, placed the bundled crutches on the seat and slammed the door shut. The car drove off into the darkness of our street.

"I wonder where the crutches are headed now," Mrs. Pincus asked aloud. "I wonder if they are going right to the buyer or if he is picking them up at another location."

"You got paid, right?," I asked.

"Yes.," my wife replied.

"My wondering has ended."

Sunday, July 14, 2024

hold me

I have had this blog for fourteen years and, admittedly, I have written about some pretty mundane (read: dumb) stuff. Today's blog post is no exception and might possibly be the dumbest subject I have ever tackled. You have been warned...

Loyal followers of this blog (all three of you) know that I purchased a new car recently. It was a major upgrade over my previous car which was twenty years old. I remember when I bought that car in 2004, one of my biggest concerns was that it had a CD player. My new car doesn't not have a CD player... which is fine because I don't know the last time I actually played a CD. (Probably in my last car.) 

Like a lot of you, I carry an insulated water bottle to work with me everyday. The "bottle" is made of aluminum and keeps water cold for the entire workday and beyond. At the end of the day, when I get home from work, I empty it out and there are still fully-formed ice cubes that I put in it that morning. However, the bottle is too big to fit into any of the cupholders in the small console that sits between the two front seats of my car. So, for my morning commute, I reluctantly place my water bottle on the passenger's seat. It stays safely on the seat for most of my drive. Every so often, if I have to quickly hit the brakes to avoid one of my fellow drivers, my water bottle rolls forward, swoops slightly upward from the angle of the seat and — after experiencing a brief moment of "hang time" — slams into the floor mat and rolls under the passenger-side dashboard. Then it will roll to and fro as though it is on board a ship — coming in and out of my peripheral vision as I try to keep one eye on the road. At the next red light, I'll reach down to retrieve the water bottle and place it back on the seat, where I run the risk of  the entire episode playing over and over again. After too many close calls in traffic, I decided that something had to be done.

I searched Amazon for "2024 Subaru Crosstrek Oversize Cup Holder Insert," making sure I covered every conceivable key word I could think of. I expected the search result to show me two or three or maybe even five options from which to choose. It yielded 103. One hundred and three! Granted, in typical Amazon fashion, some of the results were totally unrelated to car cup holders. One listing was for a retractable cover to conceal the cargo storage space behind the rear seats.. Another was for louvre inserts for the car's rear windows. Once I whittled out the unrelated items, I was left with about ninety car cup holder options.

I figured on paying around ten bucks for something that would keep my water bottle from rolling off my car's passenger seat and possibly contributing to a nasty collision. I thought that, in itself, was worth ten bucks. I was shocked — shocked, I tell you! — that the prices for, what was essentially the exact same device, ranged from $6.99 up to $45.00 for a very fancy, multi-compartment, full console divider. I just wanted a simple little plastic insert that fit securely into my existing cup holder with a wide opening to accommodate my water bottle.

Once I narrowed my choices down from the many available (and eerily similar) options, I chose the trusty TYKOR-53 Cup Holder Extender for Car with Adjustable Base. This baby was an economical $9.99 and boasted an Amazon customer approval rating of 4.4 out of 5 stars, with 70% of those reviews offering such glowing praise as "Perfect!," "Exactly what I needed!" and the one that almost brought a tear to my eye: "It's more satisfying than I expected!" I made sure I read the negative reviews as well. Those are always entertaining, especially after seeing that most buyers were very pleased with their purchase. I enjoy reading disgruntled buyers' petty complaints and the ones for the TYKOR-53 were indeed petty. One unhappy buyer stated that "it does not fit the 2003 Honda Odyssey." Well, this does not apply to me, as I do not own a 2003 Honda Odyssey. Besides, buying an ill-fitting cup holder insert is not going to solve the problems of a 21-year old car. Another disappointed buyer was miffed that it "does not fit foreign cars," only to specify later in the review that is did not fit in their Italian-made car. Well, my internationally-challenged friend, Italy is not the only country that exports cars. You should do better research before publicly denigrating the poor TYKOR-53 for something that is clearly your own shortcoming. (If I may interrupt my own train of thought for a moment, if you really want to be entertained, read the one-star reviews for The Diary of Anne Frank on Amazon.)

I checked the specs for the TYKOR-53 and found "2024 Subaru Crosstrek" among the cars that it professed to accommodate. I read about the ease of installation (no tools required!) and that was good enough for me. I placed my order and in a couple of days my brand-new, water bottle-securing, easy-installation, non-2003 Honda Odyssey-fitting TYKOR-53 arrived. In a matter of minutes — nay! Seconds! — it was in place in my car, ready to hold my water bottle comfortably, safely and securely.

Now I will call my insurance company to see about the possibility of  a cup holder discount.

(Hey... I told you at the very beginning this was gonna be dumb.)

Sunday, November 27, 2022

just dumb enough to try

My wife has been selling items on eBay for over a quarter of a century and, as I have said many times before, no! she will not sell your stuff for you. She has enough problems with unreasonable, dim-witted customers that she doesn't need to add to those ranks and receive just a percentage of the selling price for her aggravation. Get it? No? Here's some examples of what poor Mrs. Pincus deals with on a daily basis.

While Mrs. P takes great pride in her packing skills, she is still at the mercy of the simian-like handling of packages by the intrepid (or is that "inept?") United States Postal Service. While she goes to great lengths to make sure delicate and fragile items are secure and protected for shipping, things happen, especially when those things fall into the Neanderthal clutches of the unwashed cretins who are employed by the post office. Just a few days ago, a 
customer emailed Mrs. P explaining that their recent purchase of a ceramic bowl arrived damaged. This has happened on occasion and while it technically — is up to the customer to pursue filing a claim and getting a refund for damaged items that carry postal insurance, Mrs. Pincus is only too happy to assist in filing such a claim. This particular customer brought up the notion of filing a claim for the broken item, asking if said claim should be filed with the United States Postal Service, the entity responsible for delivery of the item (and whose carelessness caused the breakage) or UPS, a competing delivery company who, in this case, had absolutely nothing to do with the package. Mrs. Pincus remained professional and guided the customer to the USPS claims website to get the ball rolling. It's a good thing that this customer was not dealing with Mr. Pincus, as things would have taken a decidedly different, a decidedly more sarcastic and condescending route.

The very same day, another eBay customer contacted my wife with a question regarding an item that they had just purchased. Again, they already purchased this item, and were seeking some clarification after the fact. The item in question, as you can see from the eBay auction listing, is a vintage postcard from the Jewish Museum of London depicting a synagogue lamp from the late 1600s. As the listing title clearly states, this is a postcard, originally printed in 1980. The accompanying photograph shows the front of the card, a large photo of the ancient sacred object taking up most of its 4" x 6" image space. The second photo is the reverse side of the postcard, showing the descriptive text identifying the item, its age and a few more details including where the item is currently on display. This postcard is one of several of the same vintage from the Jewish Museum of London that Mrs. Pincus acquired and is offering for sale. She has sold a number of them already. I have circled the word "postcard" on a screenshot of the item listing, to note that this is indeed a postcard that is for sale, although it is painfully obvious.

But, apparently, not to everyone.

The person who bought this postcard (for four dollars and ninety-nine cents plus seventy-five cents for shipping) asked this question regarding the purchase...
Yes, my friends, this is a legitimate question from a buyer.... after... AFTER... making the purchase. This person actually would like to know if they just purchased a seventeenth century, museum-quality, religious artifact for just under five dollars (and less than a dollar for shipping) or... OR... merely a postcard showing a photograph of this item. 

I shit you not!

Did this customer actually think they were getting a three hundred twenty-eight year old synagogue lamp from Damascus for five bucks plus six bits to get it to their front door? Mrs. Pincus stared at the inquiry for a few minutes before answering in the most professional, most diplomatic, most unemotional, most undeserving fashion possible. She replied that this was a postcard, as stated in the title and auction description. Additionally, the item was already shipped earlier in the day and would be received shortly. (Mrs. Pincus is also very conscientious when it comes to expediting shipments in a timely manner.) She anxiously awaits the possibility of a unhappy buyer and the claim of "item not as described" complaint registered with eBay.

This is why Mrs. Pincus will not sell your items on eBay. This is also why I do not answer her emails.

Wanna check out Mrs. Pincus's eBay items? Click HERE.