Sunday, April 16, 2023

big boss man

I officially entered the "working world" just after I graduated from art school in the spring of 1984. Yeah, I had jobs before that, but my actual "career," if you will, actually began with a series of freelance jobs in the summer of that year forebodingly immortalized by George Orwell. 

In early 1985, I was hired as the art director for a small, but popular, chain of ice cream stores in the Philadelphia area. My boss was a slick, slimy, fast-talking, deceitful, underhanded, arrogant piece of shit named Len. He was the first in a long line of asshole bosses that I would work under for the rest of my life. Len would ignore me most of the time, preferring to keep himself busy with a Pac-Man machine that was tucked into a corner of the employee breakroom. For a good portion of the work day, Len and his two puppet vice-presidents would hover in the soft, colorful glow of the video game — placing bets, cursing loudly and smoking cigarettes. The breakroom was just a few feet from my tiny workspace and I found it difficult to concentrate over their raucous behavior. Every so often, Len would barrel into my office, stinking of nicotine, and order me to bring everything I was working on down to his office at the other end of a long hallway. So, dutifully, I would carry an awkward armful of tracing paper and sketches and scribbled ad copy down to his office, where I would neatly arrange everything on a large wooden table opposite his huge desk. I would begin to point out and explain each ad concept or signage idea, gesturing to drawings I had made as a visual aid. After a few minutes, I would catch Len glancing around the room, looking everywhere but at me and my make-shift presentation. Then, he'd interrupt me and say, "I wish I had more time to teach you the marketing business." He'd follow that by feigning a headache and begin rubbing his eyes. "We'll have to continue this another time." he'd say, waving me off in the direction of the office door. I'd gather up all my stuff and leave. This little ritual would occur every few weeks. I worked for Len for a little over a year until I was let go.

As my career as a full-fledged graphic designer continued and evolved, my bosses grew increasingly difficult and infuriating. I had one that stood behind me and kicked my chair while I worked. At one job, while my immediate supervisor was wonderful, her boss was a terror. She would scream and stomp and demand... for no apparent reason, as the department ran smoothly and efficiently... except for her. At my next job, the owner of the company was a wealthy, out-of-touch guy who appeared gracious and charming, but was, in reality, a calculating, shifty, ruthless know-it-all who ran his business like a cheap conman. He lied to customers. He lied to suppliers. He lied to everyone. When he would review ad layouts I had done, he'd pick up a red pen to make corrections before he even glanced at the ad. Oh, there were going to be changes because he was the boss and that's what bosses do. They change things that don't need changing to constantly show they are in charge. I worked for him for a little under three years.

My next job was in the advertising department of a national retail company. This was a huge corporate setting, with multi-level management — a true example of the proverbial "corporate ladder." Weekly sales meetings were hours-long affairs with category managers duking it out with advertising executives, while the poor rank-and-file (me and my colleagues) scrambled to write down everything that transpired in order to produce an ad. When there wasn't a meeting, it appeared that the "higher-ups" in the advertising department had little to nothing to do. They would often be seen wandering aimlessly through the hallways of the company headquarters or sitting behind their massive desks staring off into space or sometimes even dozing. In the busy production department where I worked, we would often play a little game called "Walk Me Through Your Day," in which we would wonder what exactly these guys do with themselves all goddamn day. How would they keep busy and how could they justify their obviously large salaries? I didn't have a clue. One Advertising VP would often stumble into the production department and amiably attempt to "shoot the shit" with a roomful of frantic graphic artists on tight deadlines. We concluded that this guy was always high at work.

I worked in the marketing department at a law firm for nearly a dozen years. While I certainly had my share of day-to-day complaints, I genuinely liked that job. My boss was great... for a while. After a few years, her superior was replaced by a belligerent loudmouth man who made her workday a living hell. His noxious demeanor could be felt throughout the entire department and morale was at an all-time low. One day, he crossed the behavioral line with the wrong person and was escorted off the premises. His replacement was a shrewish hellion with a superiority complex who took an instant dislike to me. My boss, however, cozied herself up to the new marketing manager and the two of them were thick as thieves — turning herself against me in the process. In the meeting where I was let go, my boss — who at one time I considered to be my friend — sat silently as my work and my attitude were attacked and insulted.

So here I was, 56 years old and back on the streets, looking for work. I was getting too old for this. After six weeks of collecting unemployment, I got a job at a small company that printed take-out menus for restaurants across the country. After a lifetime of working under the watchful, sometimes unjustifiably suspicious, eye of a boss... I was now in my very first supervisory position. I was officially the "Design Coordinator" and my staff consisted of three graphics designers. One worked at a desk across the hall from me, where he sat in a darkened office and produced beautifully-designed menus. He had little to say and gave off a very menacing vibe. I would assign work to him and he would silently listen to my brief instruction — never questioning, never nodding. He'd take the paper work from my hand and it was just understood that I would get the first drafts of designs when he was damn good and ready. I never gave him a deadline for fear he would kill me if I did. The other two artists were in Ukraine. That's right. Ukraine. I never met nor saw either one. We corresponded via Skype and exchanged assignments by FTP file transfer. The process took a bit of getting used to, but it worked fine. It was understood that I was their boss.

I made the conscious decision to be a different kind of boss than those I had worked for in my past. I believe I truly was. I allowed my staff to create at their own pace. I offered no criticism unless it was asked for. I offered no assistance unless it was requested. I never ever asked "What are you working on?" or "When will this be finished?" I sometimes made a list of current projects in order of priority, but never did I make unreasonable demands. I figured that these people were adults and they were hired based on their ability. They knew their jobs and didn't need someone to constantly tell them what to do. They knew what to do. And I let them do it. 

To be honest, that company was barely keeping itself afloat. Every day I came into work, I thought would be the last day. After a year the company was purchased by a larger commercial printer and suddenly this shitty little job became a really good job. Until the new owners didn't see the monetary return on their investment they hoped for and I was let go.

In my current job, I'm back to being a staff artist. I am no longer in a supervisory position. That's just fine. I know what is expected of me. I do my work and no one leans over my shoulder. My immediate boss is my son's age.... and he's got his own work to do.

And I really don't think about who my horrible bosses are irritating today.

Well.... maybe I do a little.


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