Sunday, April 17, 2022

a matter of trust

If you are an avid and long-time reader of this blog (and why wouldn't you be?), you know that I am not particularly fond of the word "amazing." Well, to be more specific, the overuse of the word "amazing." It's a perfectly good word when used correctly, that is, to identify something that is truly — as the good folks at Merriam-Webster put it — "causing astonishment, great wonder, or surprise." In my opinion, that really applies to rare and impressive feats of science, like open heart surgery or building and later docking at the international Space Station. Unfortunately, the impact of describing something as "amazing" has been diluted once it had been attached to a really good plate of spaghetti or your kid bringing home an "A" on a book report.

Well, in the roster of "Things That Bug the Shit Out of Josh Pincus," please add the phrase "trust me." I hate — I mean positively hate — when I hear someone say "trust me."

Trust is a very strong, yet very fragile thing. It takes years to earn someone's trust. First, you have to get to know a person. Know their personality, their way of thinking, their beliefs, their morals, their behavior. You have to understand the way they handle certain situations and only then can you truly trust them. However, once that trust is broken, it will take a very, very long time to reinstate it — if it is able to be reinstated at all. If you trust someone and you catch them lying — even it is about something not remotely related to your trusting situation, their trust has gone right out the window. You think, "If they lied about this, then what else are they lying about...and can I ever trust them not to lie again?"

With that in mind, I cringe when I hear a perfect stranger or remote acquaintance say "trust me." Sometimes a little knowing wink is added to seal the asserted trust. Are you kidding me? Why on earth should I trust someone I just met, don't know and is trying to sell me something or influence my beliefs? "Trust me" implies some expertise - presented without any sort of qualification - on a particular topic or item. Some inside information that won't be shared. Just accept the "trust me" diclaimer as a guarantee that this researched knowledge exists. That will suffice. 

I see the phrase "trust me" appear a lot on many Facebook posts regarding movies, restaurants, vacation destinations or any number of things where an opinion is more suited that a statement of unwarranted trust. "We went to this restaurant and you do not want to get the pineapple upside-down cake — trust me!" Why? Why should I trust you, person on Facebook? Perhaps I would like the pineapple upside-down cake despite the fact that you didn't? Why should this be a trust issue? Am I not permitted to form my own opinion? Do you need to have everyone heed your pineapple upside-down cake decree?

When I was a teenager, I went to Walt Disney World with three of my friends. Actually, I went with two of my friends and a guy who was a friend-of-a-friend. It was the first visit to the famed theme park for everyone except the friend-of-a-friend. He had been before and fancied himself the expert. He took this opportunity to appoint himself "Official Tour Guide," pointing out things we should not miss and things we should skip. As we approached to queue line for the Enchanted Tiki Room, he waved his hand dismissively and loudly stated, "Oh, you don't want to go in there.... trust me." So, we trusted him and continued to walk past the entrance. A year later, we went to Disney World again, this time with a different fourth person. It took a year before we were able to experience the joyful attraction where "the birds sing words and the flowers croon" — thanks to someone I didn't really know telling me to "trust" them.

It is interesting to note that the people you should trust are the ones who don't tell you to trust them. They don't have to tell you to trust them. They don't have to tell you anything. Why should they? Trust is an unspoken bond between people. Once you are told by someone to "trust them," a question of their trust immediately registers. Why? Why are you reminding me to trust you? Is there an issue with your trustworthiness? 

Think about who tells you to trust them...
  • Politicians - There's not a trustworthy one that ever lived.
  • Salespeople (specifically those trying to sell you a car).
  • A guy on TV telling you the kitchen appliance he's offering will replace every other appliance in your kitchen.
  • Restaurant waitstaff - A confidentially-imparted note of trust on a particular menu item usually means the kitchen made to too much and the waitstaff were given instructions to push it on customers.
  • Facebook "friends" you have never actually met.... and in some cases, Facebook friends you have actually met. In this instance, the tried and true process of gaining trust should be employed.

But... for goodness sakes.... don't take my word for it.

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