Sunday, January 19, 2020

that's what you get for being polite

I have a question. What is the correct amount of times one needs to say "excuse me, please" to get the person blocking you to move? One? Two? Six? Is it a trick question, because, oftentimes that person never moves.

Since my wife and I started eating salads for dinner — almost exclusively — about a year ago, I find myself in the supermarket several times a week. I go often to replenish basic fresh salad ingredients — tomatoes, lettuce, cucumbers, carrots. You know, stuff that doesn't have a very long shelf life. My supermarket trips don't last very long, as I make a beeline to the produce section, pick up what I need and scoot. Sometimes, my "scooting" is not as quick as I'd prefer. Thanks to the arrogance of other shoppers.

This afternoon (Sunday) I left my house fairly early (for a Sunday) to pick up a prescription at the pharmacy. Then, I headed over to the supermarket to grab a few salad items that needed restocking in our refrigerator. In less than five minutes, I had everything I came for in my cart (except for scallions, which a clerk told me: "we are having a hard time ordering." I didn't believe him, as his explanation had that "I'm making this up 'cause I couldn't be bothered to find out" tone) and made my way to the self-checkout. I wasn't about to waste my precious time while a bored cashier examined and commented on every one of my purchases

One by one, I scanned each of my items, entering produce codes manually when requested. I bagged my purchases and then slid my credit card into the scanner, removing it when prompted. I loaded my bags back into my cart and prepared to make my exit from the store.

However...

As I was checking out my items, I spotted something in my peripheral vision. A man with a full shopping cart moved into position at the checkout station next to me — approaching from the wrong side — thereby avoiding the customer queue line. Since I only had ten or so items and I scanned them with efficiency and I finished long before my new colleague did. But, my fellow shopper had his cart positioned in such a way that it did not allow me access to leave.  I frowned.

I offered a friendly (well, friendly for me) "excuse me, please." I like to think that, although I am often accused of being a "curmudgeon," I am polite. I am not an instigator. I avoid conflict as much as I can. But, I will speak up if I believe I am right. And, in this case, I was right. This guy was blocking my exit with no regard for anyone but himself. His cart was crooked in the aisle and it was inconsiderate. My "excuse me" was met with absolutely no reaction. None. He made no attempt to move his cart an inch. I frowned again.

"Excuse me, please." I repeated myself, something I don't like to do, especially if I am being totally ignored. Again, this man continued adjust and survey the items in his cart, selecting and scanning. He was doing everything except changing the position of his cart. I thought for a moment. "How many more 'excuse me's will it take until this guy finally acknowledges another human being in his world?" (Unfortunately, I have run into this rude, self-absorbed behavior before. From adults, no less.)

So here we are at an impasse. He entered the self-checkout area from the exit side. He was blocking the aisle with his cart parked across the access lane. And my repeated pleas of "excuse me" were falling upon deaf ears. I repeated my "excuse me" again, this time sans "please." A customer at the terminal across from my rude shopping neighbor pulled his cart closer to afford me some room to slip by. I nodded to the other customer and sarcastically (and loudly) "thanked" the fellow next to me as I pushed my cart past him. He looked up with a scowl, as though I was disturbing him.

I suppose, in his world, I was.

No comments:

Post a Comment