Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Sunday, July 27, 2025

I hate everything about you

Spoiler Alert: Reality shows aren't real. They are scripted. The "real, average people" that appear in these shows are coached on how to behave. They are instructed on how to deliver their lines. The scenarios are set up. Sorry to be the one to break it to you.

On the bright side, the folk that appear on these shows are real people, not actors. It's only after a while they become "celebrities" because, as Andy Warhol once observed, "everyone will be famous for fifteen minutes." For some of these shows that have run for multiple seasons, that fifteen minutes has really lasted waaaay more than fifteen minutes.

I used to watch a show on The History Channel called Pawn Stars. The show, which began in 2009, presented the day-to-day activity in a 24-hour pawn shop just off the Las Vegas strip. All sorts of interesting characters would bring in all sorts of interesting items for the examination and possible sale to the three generations of the Harrison family who operated the store. Folks would present vintage items, stuff they pulled out of grandma's attic, things they've had lying around their home for years, in hopes of  cashing it in for some quick cash. The Harrisons — patriarch Richard, his son Rick and Rick's son Corey — would give a little history of each item then, if they were interested, make an offer to the owner. And that was it. That was the whole premise of the show. As long-time collectors of "things," my wife and I loved to watch and see the items that were brought in for inspection and potential payoff. For many years, Mrs. P ran her family's business in a local farmers market. As the years went on, the business morphed into a destination for collectors of the unusual. Mrs. P hunted and scoured the area (and beyond) to find items on which she could turn a quick profit.. As time went on, her ability to pick out such items became sharp and uncanny. As we watched episodes of Pawn Stars, we would often see items that Mrs. P — at one time or another — had sold herself.

When Pawn Stars' popularity grew, the tone of the show changed. The items for sale were no longer the focus. The show turned into a sitcom about the Harrison family, along with goofy employee Chumlee in the role of the "nosy neighbor." Episodes followed a conflict among the four principle "characters," with only one or two items presented for perusal. The Harrisons became celebrities and suddenly Pawn Stars was a different show. One day, Mrs. P received an email from a television production company inquiring about an item she had listed among her eBay auctions. The item in question was a child's rocking horse painted to look like "Pokey the Pony" from the 60s claymation series Gumby. This item was used as a display piece in a store called Heaven that featured pop culture items. When the store went bankrupt, Mrs. P acquired the Pokey rocking horse in a chainwide liquidation sale. The email explained that agents check all sorts of sources for interesting items to feature on Pawn Stars, as well as its new series American Pickers. This particular agent offered to fly Mrs. P and the Pokey rocking horse to Las Vegas for a possible appearance on Pawn Stars. There was no guarantee it would appear on the show, but a segment would be filmed and scripted and, if it made the final cut, well....great! While it was an interesting proposal, it was logistically prohibitive. Reluctantly, Mrs. P turned the offer down, although she was very flattered. From that point forward, we realized that Pawn Stars was not what it appeared to be. We also tapered off our viewing of the show, until we completely stopped.

Recently, Mrs. Pincus has been watching a show called Storage Wars. The premise is pretty simple. People rent storage lockers and stuff them with all sorts of things. Then, they default on rental payments until, eventually, the delinquent lockers are turned over to an auctioneer to sell off the contents. A group of regulars assemble and the locker goes to the highest bidder. We, as viewers, watch as the high bidder rifles through the purchased locker to reveal hidden treasures.

But then that premise changed.
After a time, the show (that we now know is preconceived and scripted, as well as having outside items planted in lockers) became a showcase for the regular bidders. Characters were created by way of creative editing and prewritten lines given to these folks to recite in the most amateurish of acting. The auction attendees are the proprietors of local businesses that hope to turn a quick profit, much in the style of Mrs. P in her family's business. However, the group of bidders presented in each episode are some of the dumbest, inarticulate, arrogant, scheming, scummy folks I've ever seen. Most of them have no head for business, although they perceive themselves as savvy, worldly entrepreneurs and experts on everything.  With few exceptions, they are not knowledgeable about.... well.... anything... let alone collectibles or objects of potential value. They cannot identify specific jewelry or furniture or if something is actually gold or silver. They think everything is going to net them a fortune. If they cannot identify a particularly obscure item, they consult an expert... then interrupt while the expert is offering the explanation they came for. On top of all that, they insult their fellow bidders and purposely drive up bids on things they themselves have no interest in.... just to be spiteful.

Scripting and editing of Storage Wars has created villains and buffoons and conspirators within the bidding regulars. The auctioneer and his wife have even become characters in this thoroughly annoying venture.

I have watched episodes of Storage Wars — now in its 16th season — because Mrs. P has it on. I try to pay attention when an interesting item is uncovered under a pile of blankets or misshapen cardboard boxes. But, unlike Pawn Stars, where the Harrison family was often good for a laugh or a little bit of relevant information, the crew on Storage Wars are an unlikeable, irritating bunch — and they're idiots. 

Every one of them.


Sunday, May 25, 2025

lessons learned

You know all those times when I write something about an incident involving Mrs. Pincus and her eBay business and I always add a disclaimer noting that she will not sell your stuff on eBay......? Well, here's why.

A little while ago, Mrs. P acquired a children's play table from one of her many sources. She has an uncanny knack for spotting things that she knows are desirable and will sell quickly. Granted, there are a number of items in her vast inventory that were obtained during the Clinton administration that are still waiting for their chance to be "re-homed," as they say. But, for the most part, Mrs. P will acquire an item and sell it within a reasonable amount of time.

Once a particular item is sold, it has to be packed securely and shipped to its new owner. Most of the items that Mrs. P sells are small enough to fit in a standard square or rectangular box. These are things like books, toys, jewelry and small kitchen gadgets. On the occasion that an item is large and awkward and oddly-shaped — like a children's play table — well, that's when things get a little more involved.  See, Mrs. Pincus acquired this table fully assembled. She knew, when the time came, it would have to be disassembled. Because the table did not come with its original box, a new box would have to be imaginatively created from the stockpile of other boxes that Mrs. P has collected. 

But, first, the disassembly portion...

I am not what you would call a "handyman." I can draw a handyman, but I can barely change a lightbulb or hang a picture. Our household toolbox consists of six or seven screwdrivers in assorted sizes, a hex key set that I think I used once and a couple of hammers — including a small lightweight example that is painted pink. Oh, and the "toolbox" itself is actually a small plastic beach bucket. It may even have Thomas the Tank Engine emblazoned on it. Needless to say, I have no plans to add a deck on to the back of my house or change an air filter in my car by myself. So, when the task of taking apart this children's table arose, I grabbed three of my screwdrivers and excitedly set to work. (That's what we, in the trade, call "sarcasm.")

The table had somewhere between thirty and a million screws holding it together. The object was to get this big, square, three-dimensional table to be as flat as possible. That would involve unscrewing and removing each of those million screws. and stacking up the colorfully-painted slats that formed the table. The first couple of screws came out easily, giving me a false sense of accomplishment. "This will be a snap!," I thought to myself. After quickly removing four screws, the fifth one spun and spun and spun in its little screw hole. If it was capable, I'm sure it would have giggled at me and my efforts to extract it. For the next hour or so, I struggled with these tiny screws. Some came out relatively easily. Others — most of the others — took much more concentration and a fair amount of elbow grease. I kept switching from screw to embedded screw, leaving several partly extracted while I worked on one of its colleagues. Mrs. Pincus suggested borrowing an electric screwdriver from her brother. I haven't spoken to my brother-in-law in nearly ten years and I wouldn't borrow a pint of blood from him if it meant another few hours of my life. As an alternate, my wife suggested asking if my next-door neighbor had an electric screwdriver I could borrow. This is a guy with whom I exchange waves when I arrive home from work. That's hardly the type of relationship that includes the lending out of tools. I waved off both suggestions and — eventually — I got all of the screws removed. The task stretched across two weekends, but after a little sweat, a little resolve and a lot of cursing, success was mine. At least for the first part of the "let's ship this table" project. Now, the thing has to be packed up.

Mrs. P and I toted the table pieces over to her shipping and packing facility just a few blocks from our house. First, we wrapped each piece in plastic and bubble wrap. Then, we measured and stacked and rearranged and fitted those pieces into a double-thick cardboard box that was fashioned — Frankenstein-style — out of pieces of other cardboard boxes. Together, we secured the table pieces into a tight and sturdy package, all held in place with miles of clear packing tape. When we were satisfied that the whole thing was capable of making the trip to the far reaches of North Carolina and would not succumb to the angry and careless hands of the good folks within the Federal Express shipping lanes, the box was hoisted up on the office scale for a final check of weight. The digital display confirmed that our little (well, not so little) parcel was within the "safe" bracket and would not incur additional "oversize" charges. Then it was off to the nearest Fed Ex office.

A few days later, Mrs. P got an email from the happy buyer. The table had arrived safe and sound. She complimented Mrs. Pincus on the stellar packing, noting how each piece was carefully wrapped and secured inside the box. She went on to say how she and her husband were assembling the table where it would provide their young daughter with hours and hours of educational fun... or something like that.

However...

The email concluded with a slight criticism. She scolded Mrs. P for not properly wiping off visible dust and smudges on the table's surface. She noted that there was a slightly sticky residue on the one of the slats. Although it was not visible, she could feel its tackiness when she ran her finger over the particular spot. Before concluding her email, she reiterated her complaints and recommended that — in the future — items be cleaned before shipping. As Mrs. P responded in the most humble and apologetic way possible, I offered a passionate "fuck you" which did not make the final cut of Mrs. P's reply.

Once again, eBay is much more that listing an item for sale then kicking back while the money rolls in. There is a lot of work involved. A. Lot. Of. Work. So... for the last time.... no! Mrs. Pincus will not sell your stuff for you on eBay.

So, stop asking.

Sunday, March 30, 2025

better man

I used to make regular trips to the neighborhood dry cleaner when I worked in a downtown law firm and was required to dress in what has become known as "business casual.". Now, in my current job, tucked away in the behind-the-scenes world of the pre-press department of a large commercial printer, no one cares how I dress. My standard work clothes are jeans and t-shirts, not that far off from how I dressed in high school. So, my stock of button-down shirts now hang silently in my closet, hoping to be pulled out for that rare visit to a classy restaurant or the off chance I get invited to a wedding. Well it just so happens, Mrs. P and I are going to a wedding tomorrow. The shirt I wore to the last wedding I attended hung on a hook in our bedroom closet, patiently waiting to be taken to the dry cleaner. That happened this week and, today, I went to pick it up.

My little suburban Philadelphia neighborhood is home to a large number of affluent families. Throughout its 1.74 square mile area, there are large sprawling properties boasting homes that could arguably be labeled "mansions." I do not live in one of those. I live on a block where the homes were originally built to accommodate the servants of the likes of Peter Widener (a prominent nineteenth century businessman) and William Elkins (another businessman and co-founder of the Philadelphia Rapid Transit Company with Widener). But, just down the street from my house are residences designed and built by noted Gilded Age architect Horace Trumbauer

It has been my experience that "affluence" walks hand-in-hand with "arrogance." And that certainly is the case in my little corner of the world. Without going into a lot of messy detail, let's just say that a certain contingency of my neighbors believe that if you are not rich or white, then you are beneath them socially and intellectually. And you are treated as thus. I have seen it first hand in the supermarket and in the post office. I used to see it on the train when I took the train to work daily. I would watch as men — in stylish suits holding fancy leather briefcases — pushed themselves in front of a gathering of people as the train pulled into the station. They believed that their income and perceived social status entitled them to board first. Once aboard, they'd spread their belongings across a seat made for two. On crowded mornings, when seating was at a premium, they would only relinquish their seats when asked a few times. And even then it would be done begrudgingly.

I have seen these same folks belittle cashiers or municipal workmen or even workers who they themselves hired. Conversely, they have also spoken to these same laborers as though they were children with limited understanding, using slow, condescending tones.

This morning, when I entered the dry cleaner, there was one of my neighbors already at the counter in mid-transaction. The dry cleaner is owned by an Asian family that has operated the business for a million years. They are friendly, accommodating and just a little bit over-priced, but — in their defense — they charge what the neighborhood will bear. 

I waited patiently with my little pick-up receipt in hand as my neighbor finished his business. He pulled a pair of pants from the pile of clothing on the counter and showed it to the woman who was helping him. The guy was wearing long basketball shorts and expensive sneakers with no socks. He had a pair of expensive-looking sunglasses propped up on his head like a headband. There was a chunky gold chain around his neck. His Maserati SUV was idling in the small parking lot.

He pulled a pair of pants from the pile of clothes on the counter and held them up to the woman who was helping him. "These pants," he began, "are tailored pants. I want them let out in the legs and the seat." The woman examined the pants, running her hand over the material. "Let out.," she muttered absentmindedly. Since she was obviously not white and probably not rich, the man automatically placed her in a social standing far below his own... so, he repeated, "These pants are tailored pants." The volume of his voice increased. "I want them let out in the legs and the seat. They were tailored when I was twenty and they don't fit well now. I need them let out. All the way!" He emphasized "All the way!," as though the pants were made with an endless supply of fabric, folded up like an accordion, and able to be "let out" or "taken in" at will. The woman frowned and shook her head. "Hmmm....," she whispered as she gathered her thoughts to answer. The man interpreted her lack of an immediate answer as a case of a language barrier. Specifically, his expert command of universally-understood English versus her feeble and inferior Asian tongue. Again, he raised his voice to a level too loud for such a small indoor space and especially too loud for a conversation with someone standing less than a foot way. And, again, he repeated, "These are tailored pants. I want them let out in the legs and the seat. All the way! As much as they can go." The condescending tone increased with the volume. The woman finally replied. "Get new pants.," she said. "New pants?," he questioned. "Yes," she confirmed, "It will cost more money to do this than a new pair of pants would cost." "So, you can't just let them out" he pressed. (It had become obvious to me and to the woman that this guy had no clue how "let them out" worked from a physics standpoint.) "No.," she replied. He pushed the rest of his clothes across the counter and left.

I stepped up to the counter and handed over my receipt. "Picking up,?" the woman asked. I nodded.

The man returned a just second later. He loudly announced that he had left his finished dry cleaning hanging on the "pick-up" rack. He chuckled nervously as he grabbed the clothing, neatly covered in plastic and uniform on bundled hangers.

The woman at the counter didn't even look up.

www.joshpincusiscrying.com

Sunday, June 16, 2024

never going back again

Last Sunday, Mrs. Pincus wanted pizza. Sometimes, during the week, I'll get a text from my wife asking if there would be "surprise pizza" when I arrive home from work. That is code for me to stop at the Little Caesar's Pizza that I pass and pick up dinner on my commute home. I have written of my love for all pizza and my declaration that there is no such thing as "bad pizza," so this subject will not be addressed here. If you have contrary feelings about pizza, please.... this is not the time. I have no problem with Little Caesar's Pizza. Yes, I know. it is shitty "chain store" pizza. I am well aware of that. I don't care. As I have stated before, it is pretty hard to fuck up crust, cheese and sauce. Okay? Okay.

Sunday is rarely "pizza day" at the Pincus house. But Mrs. Pincus wanted pizza and it was Sunday, so who was I to argue jumped in the car and drove over to the Little Caesar's Pizza that I pass on my usual route home from work. Mrs. P parked the car and I hopped out head to the entrance of Little Caesar's. Once inside, I was taken aback by the amount of people who had the same craving for pizza at the same time. The small customer area was packed with anxious folks. Some were queued up to the counter and others paced anxiously, waiting to be summoned for their already-placed order. I was surprised, because when I stop here on my way home from work, the place is empty and my order is ready in just a few minutes. I guess weekends — or maybe just Sundays — are a different story.

I also noticed that there was one person on the other side of the counter. One. Just one. She was taking orders at the cash register. I could see past the service counter that the pizza preparation area was empty. Apparently, the young lady taking orders was the only employee on duty at this time. I stood in the queue line, quietly waiting behind three other customers, while two more folks took their places behind me. Several people milled around, fiddling with their smartphones while they waited for their respective orders. Three more people came in, interrupting the order-taker to ask if their order was ready. After two transaction with people in front of me were completed, the young lady — her face dusted with flour and remnants of tomato sauce on her apron — announced, "I'll be with you in a minute." Her statement was directed to everyone within the sound of her voice.  She left the front counter and began assembling pizza boxes. At the same time she was eyeing the automated pizza oven and checking the orders displayed on a computer terminal above a stainless-steel prep table. The folks in the queue line shifted and collectively exhaled in frustration. The young lady extracted pizzas from the oven, set out dough and toppings, assembled and filled more pizza boxes — all by herself.

I sent a text to my wife waiting in the car. "This is crazy!," I typed, "My order hasn't been taken yet and there is ONE PERSON working."

Mrs. P replied: "Do you want to go somewhere else?"

"Yes." I responded, "Yes I do." I was already out the door as I typed the last word.

Note to self: Pizza on a weekday? Little Caesar's, please. Pizza on a Sunday? Try some place else. 

I love shitty pizza, but I'm not standing in line for it.

Footnote: I got pizza from Little Caesar's since I wrote this story. It was a weeknight, so the place was customarily empty. However, it was taking a very long time for my order to be ready. When pizza was finally handed over, it was accompanied  by an apologetic 2 liter bottle of Pepsi. This was Little Caesar's way of "making good" on a lengthy wait time. Pepsi, I will tell you, is never a good way to apologize, but I understood the sentiment. When I got home, The pizza was undercooked. The giant glob of cheese was closer to the consistency of the weather stripping that runs along the bottom of my front door than anything remotely edible. The crust was not crisp and very bready. Luckily, we rediscovered a neighborhood pizza place that will be getting our business from now on. I'm going there in a few minutes, as a matter of fact.



Sunday, December 17, 2023

jam up and jelly tight

By the time you read this, we will be in the throes of Chanukah... probably the seventeenth or eighteenth day by now — I kind of lost track. Chanukah, as you may or may not know, commemorates the... um... the... well, something ancient involving the Jews overcoming some massive obstacle only to come out of it with flying colors and go on to face another obstacle. Or something like that, I'm not a biblical scholar and I make most of this stuff up anyway. Besides, this story isn't a history lesson. it's the story of a particular business in my neighborhood.

There's a little bakery around the corner from my house. It's tucked away in an awkward spot, occupying the bottom floor of a block of houses the fronts of which face the street on the opposite side. The bakery looks like the basement access to these houses and, at one time, that may have been the case. But, now, it operates in a tiny space jammed with glass display cases that only allow for one of two customers in the store at a time. There is barely enough room for customers exiting the bakery to pass customers entering the bakery without bumping elbows or — worse! — upsetting wrapped boxes of recently-purchased baked goods.

Sure, there are other options for baked goods in the area. Several nearby supermarkets have full in-store bakeries whose selling floors are twice — or three times — the size of the little bakery. The main draw of the little bakery is its kosher certification. There is a fairly large Orthodox Jewish population in my neighborhood and a kosher-certified bakery is an integral part of their day-to-day life. The little bakery prepares traditional baked provisions to meet the needs of this specific faction of the community. They bake and sell cookies, and cakes and other assorted pastries. Every Friday morning, the cramped shelves are packed with golden challah breads to be used as the centerpiece for familys' Shabbat dinners. On special holidays, hamantashen and taiglach are prepared to aid in the celebration of Purim and Rosh Hashanah respectively. As tradition dictates, the bakery offers sufganiyot — jelly-filled doughnuts — for the marathon that is Chanukah. As a special treat for my in-laws, Mrs. Pincus stopped by the little bakery to pick up some sufganiyot for her parents' dessert. She even secured a couple for us, as well as a couple of themed and decorated cookies. (I think there were supposed to be menorahs, but I was not fully convinced.)

Now, one would think that a small, specialized, neighborhood bakery would be run by a friendly, avuncular, gregarious character greeting customers with a smile and a cheerful demeanor and well as a grateful sentiment for browsers and purchasers alike.

One would think.

The guy that owns and operates this little bakery is a belligerent, angry, nasty, condescending jerk who berates his customers and loudly complains about his employees — in front of his employees and his customers. He's the last person you'd imagine as someone would own a bakery. A bakery! A place where cookies and cakes and happiness are sold! 

Mrs. P entered the bakery on Friday morning. She walked into a tirade from the owner. He stood behind the tiny service counter, blocking the doorway to the working bakery room behind him. He was barking ultimatums to the few customers. As his staff was busily stuffing jelly-filled sufganiyot into boxes, the owner defiantly announced that he would not make jelly doughnuts again until next Chanukah, adding that it's too difficult. My wife asked him, "If someone wished to order 500 jelly doughnuts in July, you wouldn't make them?" He frowned and scowled and growled, "No! No, I wouldn't! They are just for Chanukah!" Mrs. Pincus, who after years of hanging around Josh Pincus, has become something of an instigator, continued to needle the bakery owner. "You make hamantashen throughout the year, not just for Purim." The owner frowned again and grumbled, "That's different!" and he trailed off with no real answer to my wife's question.

A young lady in an apron appeared with a large tray of cream-filled doughnuts. As she fitted the tray into the glass display case, the owner warned, "The cream-filled doughnuts are only for people who placed orders! If you didn't pre-order them, you can't have them!" He put heavy, threatening emphasis on the end of that statement. Mrs. P eyed the cream filled doughnuts and asked the young lady if all of them were already spoken for. The young lady shot the owner a dismissive "side eye" and asked my wife if she would like one or two. Mrs. P asked for one jelly-filled and one cream-filled. She also requested a half dozen of the questionably-shaped cookies. As Mrs. Pincus paid, the owner continued voicing his displeasure with his business, his employees and the hand that life had dealt him. He waited on a customer and licked his fingers to assist in the opening of a paper bag to fill with baked goods.

After our dinner that evening, I made a couple of cups of tea for my wife and I. Mrs. P sliced the securing tape on the bakery box to reveal the goodies she had purchased that morning. The box contained two cream-filled doughnuts, not one jelly and one cream as was requested. Cream was smeared along one of the inside walls of the box, a result of a poorly-packed and unevenly-balanced packing job. The cookies were also defaced with excess doughnut cream.

The doughnuts and the cookies weren't especially good.

Neither is the bakery owner.

Sunday, March 26, 2023

love for sale

I suppose today's post on It's Been a Slice is the equivalent to an infomercial. For however long this blog has been raging on (it's been thirteen years, but who's counting?), I have referenced Mrs. Pincus's eBay store and the many places that have been my employer. Today, however, I offer a blatant plug for a little side hustle I got going. Perhaps you have seen it on Instagram or Twitter or Facebook if you are one of the tens of people who follow me and my internet antics. For those of you in the dark but still reading this far, I'll fill you in.

My first sale!
(No longer available.)
For the past few months, I have been selling t-shirts on a great website called TeePublic. I have been sitting at home, watching TV of contributing to my blogs (yes, that's plural. I have two) and wondering how I can make a few extra dollars from my silly little drawings and my slightly off-kilter sense of humor. I began to explore some options and decided that TeePublic's set-up made the most sense for me. One Sunday afternoon right around Thanksgiving, I created a few designs and selected a few drawings from my illustration blog (see? I do have another blog!) and uploaded them to my newly created storefront on the TeePublic website. Because I have a background in advertising and marketing, I also created a few graphics to promote my new business venture on several social media outlets. Almost immediately, I made a sale... giving me a false sense of security. It turns out, my first sale was to someone I knew. Nevertheless, a sale is a sale! I thanked her for her purchase and sat back, waiting for more sales to roll in.

They didn't.

However, I did get an email from TeePublic, that one of my designs was taken down for copyright infringement. A day later, I received a similar email and another one of my designs was removed. TeePublic is rampant with non-licensed designs of copywritten properties, yet I got busted right out of the gate. Still determined, I added a few more designs to my storefront. I chose designs of recognizable images and characters, trying my best to be discreet.

A few days after my first sale, I made two in one day. I began to think this little endeavor was gonna be great! Both, I found out later, were to someone else I knew personally.

Then, my entire store was pulled by TeePublic. Just four days after I "opened for business," I received this sad little email that began...
This is to notify you that, as a result of a violation of our terms and conditions, we have removed or disabled access to the material that appeared at www.teepublic.com/user/Josh Pincus and have deleted your account.

I stewed for a little bit, but I was determined. I rethought my approach and, with a different email address and a slightly altered name, I boldly relaunched my business as "JPiC Designs" on TeePublic. I scoured my website for drawings that I had done that were not overtly recognizable or could be altered so movies and names or references if they too drew much attention to a particular celebrity, movie or the like. I also began a series of illustrated song lyrics. Sure, that sounds like trouble in the making, but I was careful to select lyrics that did not mention a song's title. I figured these would appeal to true fans of a particular band. I also mixed in some famous movie quotes, again, careful not to use the actual title of the movie, but slyly employing recognizable typefaces and using images that could be.... well.... anything.... nudge, nudge.

I launched my TeePublic store 2.0 a week or so before Christmas. I made my first sale in the early weeks of the new year. I started the reboot with about two dozen designs and slowly added more each week. I have not bee sticking to any particular theme or style. I try to create what I think will sell, not necessarily what I like... but what the people will like. You know... give the people what they want! If you visit my storefront, you'll find movie quotes, song lyrics, goofs on famous works of art, silly drawings featuring both Jesus and Satan and a lot of designs depicting food.... because everybody like food. There are even a few designs aimed to please my fellow Philadelphians. Besides t-shirts, TeePublic offers a wide variety of other products, including hoodies stickers, buttons and mugs. Everything can be emblazoned with your favorite Josh Pincus created design.

So, there you have it. A word from our sponsor. Go take a look at what I have for sale. At last count, there are 240 different designs available. Some are drawings you may have seen on my illustration blog. Others are unique to TeePublic. I add new designs fairly regularly. Maybe there's something to fill that hole in your life you didn't know needed filling.

Or something like that.


 
We now return you to your regularly scheduled blog post.


 

Sunday, November 27, 2022

just dumb enough to try

My wife has been selling items on eBay for over a quarter of a century and, as I have said many times before, no! she will not sell your stuff for you. She has enough problems with unreasonable, dim-witted customers that she doesn't need to add to those ranks and receive just a percentage of the selling price for her aggravation. Get it? No? Here's some examples of what poor Mrs. Pincus deals with on a daily basis.

While Mrs. P takes great pride in her packing skills, she is still at the mercy of the simian-like handling of packages by the intrepid (or is that "inept?") United States Postal Service. While she goes to great lengths to make sure delicate and fragile items are secure and protected for shipping, things happen, especially when those things fall into the Neanderthal clutches of the unwashed cretins who are employed by the post office. Just a few days ago, a 
customer emailed Mrs. P explaining that their recent purchase of a ceramic bowl arrived damaged. This has happened on occasion and while it technically — is up to the customer to pursue filing a claim and getting a refund for damaged items that carry postal insurance, Mrs. Pincus is only too happy to assist in filing such a claim. This particular customer brought up the notion of filing a claim for the broken item, asking if said claim should be filed with the United States Postal Service, the entity responsible for delivery of the item (and whose carelessness caused the breakage) or UPS, a competing delivery company who, in this case, had absolutely nothing to do with the package. Mrs. Pincus remained professional and guided the customer to the USPS claims website to get the ball rolling. It's a good thing that this customer was not dealing with Mr. Pincus, as things would have taken a decidedly different, a decidedly more sarcastic and condescending route.

The very same day, another eBay customer contacted my wife with a question regarding an item that they had just purchased. Again, they already purchased this item, and were seeking some clarification after the fact. The item in question, as you can see from the eBay auction listing, is a vintage postcard from the Jewish Museum of London depicting a synagogue lamp from the late 1600s. As the listing title clearly states, this is a postcard, originally printed in 1980. The accompanying photograph shows the front of the card, a large photo of the ancient sacred object taking up most of its 4" x 6" image space. The second photo is the reverse side of the postcard, showing the descriptive text identifying the item, its age and a few more details including where the item is currently on display. This postcard is one of several of the same vintage from the Jewish Museum of London that Mrs. Pincus acquired and is offering for sale. She has sold a number of them already. I have circled the word "postcard" on a screenshot of the item listing, to note that this is indeed a postcard that is for sale, although it is painfully obvious.

But, apparently, not to everyone.

The person who bought this postcard (for four dollars and ninety-nine cents plus seventy-five cents for shipping) asked this question regarding the purchase...
Yes, my friends, this is a legitimate question from a buyer.... after... AFTER... making the purchase. This person actually would like to know if they just purchased a seventeenth century, museum-quality, religious artifact for just under five dollars (and less than a dollar for shipping) or... OR... merely a postcard showing a photograph of this item. 

I shit you not!

Did this customer actually think they were getting a three hundred twenty-eight year old synagogue lamp from Damascus for five bucks plus six bits to get it to their front door? Mrs. Pincus stared at the inquiry for a few minutes before answering in the most professional, most diplomatic, most unemotional, most undeserving fashion possible. She replied that this was a postcard, as stated in the title and auction description. Additionally, the item was already shipped earlier in the day and would be received shortly. (Mrs. Pincus is also very conscientious when it comes to expediting shipments in a timely manner.) She anxiously awaits the possibility of a unhappy buyer and the claim of "item not as described" complaint registered with eBay.

This is why Mrs. Pincus will not sell your items on eBay. This is also why I do not answer her emails.

Wanna check out Mrs. Pincus's eBay items? Click HERE.

Sunday, June 6, 2021

think about your troubles

I live in a small suburb of Philadelphia, the sixth largest city in the United States. (We used to be fourth, until people started moving to Houston and Phoenix.) A filled-to-capacity Citizens Bank Park could hold over twice the amount of people who call Elkins Park home. I told you it was small. Elkins Park boasts some of the highest property taxes in the area. Surrounding municipalities have much lower taxes because of the amount of businesses in those areas. Elkins Park, however, has fewer businesses, thus higher taxes are employed to take up the slack. If the overly-discerning "powers-that-be" would allow more businesses to open, then perhaps our taxes would drop to a more reasonable level.

As Hamlet said: "Ay, there's the rub..."

Businesses and business owners in Elkins Park have an uncanny track record. So many have opened, floundered and eventually failed, despite their best efforts.

Wait. Did I say "best efforts?" I meant "no efforts."

In recent memory, it seems every new and hopeful business has followed the same business model. The first decision, after signing whatever necessary paperwork allowing a business to open, is "when should we be closed." There is a small area — catty corner to a train station on the regional rail line — that one would deem a veritable gold mine for any business, but, alas, the can only ring up sales if their doors are open. Most of the stores — a book store, a coffee shop, an Italian restaurant, a clothing boutique and "sort of" co-op — are closed on Mondays and Tuesdays. This is not a welcoming sight to those coming off the train after a long day at work, hoping to pick up a quick cup of coffee or a fast browse through the clothing racks  on their walk home. Instead, foot traffic is subjected to locked doors and darkened windows. And these businesses wonder why they fail.

An ice cream store opened in this block adjacent to the train station. It was the perfect spot for an ice cream store. They had a walk-up window where one could order hot crepes along with the standard sundaes and pre-packaged frozen novelties. They had small tables set up on the sidewalk where you could relax while you enjoyed your dessert, perhaps sharing some conversation with a neighbor.

Except, this particular ice cream store opened its doors to customers in the middle of December 2018. Sure that particular winter was light on typical weather, but, nevertheless, opening an ice cream store six months before anyone is thinking about ice cream is not the best business decision. This was followed by more "head-scratching" decisions. Within weeks of opening, the ice cream store decreased its operating hours, cutting Mondays and Tuesdays off of its schedule. This adjustment caused the first blemish on their establishment. You see, the hours were etched into the top panel of their glass entrance door, just below their folksy-looking logo. To convey the change in hours to protentional customers, a blank piece of paper was taped over the top two etched lines of text. It looked terrible. Then, to make matters worse, one day the bottom glass panel erupted in a large spidery shatter with long cracks reaching out towards the metal door frame. The owners made the decision to never fix this.

Soon summer came and they were ready to face the real onslaught of the ice cream hungry public. They still kept their abbreviated hours, despite the change in season. They even began to open later in the day and lock up earlier — sometimes as early as 8 o'clock, right around the time folks would be finished dinner and ready to embark on a stroll around the neighborhood... perhaps for some ice cream. 
They changed their menu often and displayed their bill of fare with the all the elegance and care as someone offering guitar lessons or moving services to the patron of the corner laundromat. It was sloppy and dirty and unbecoming of a place that wants your business. It was a reflection of how much interest the owners really had in appealing to customers and making sure those customers returned often.

As their first summer came to a close, the ice cream store announced they would be closing for the winter. They posted a handwritten sign in their window thanking everyone for their support and a promise of reopening in March.2020. Well, we all know what happened in March 2020. The ice cream store reopened for a week before shutting down again, this time for an amount of time to be determined by a global pandemic. The ice cream store reopened later in 2020, with all sorts of safety measures in place — masks, touchless payments, social distancing, the whole shebang. The even had  a guy playing guitar and singing into a way-too-loud PA system to the two people seated at the sidewalk tables. 

They braved another winter and re-emerged at the start of 2021 with hopes of thriving as the pandemic slowly subsided. Then in April, the ice cream store announced that they would be shutting their doors for good at the end of May — but prior to Memorial Day weekend. They thanked their small loyal fanbase. They also offered the business for sale, promising to keep things  running until the final day.

They didn't. They have been closed since the first week of May, their lights out, their chairs stacked up on tables, their cracked front door locked tight. However, their Facebook page touts new milkshake flavors for this weekend as well as live music. 

The typical prospective Elkins Park business owner thinks owning a business involves opening your front door and watching the customers roll in. They do little promotion, little advertising and little caring. And 
— worst of all — they begrudge customers for not being customers. "After all I did!," they lament.

But — surprise! — they have rescinded their announced closing and will remain open for business. However, after posting their new business hours beginning June 1... their doors were locked tight on that date.

If you are considering opening an ice cream store (or any sort of business), just do the opposite of everything you just read. You're sure to be a success. 

Sunday, January 31, 2021

she works hard for the money

My wife is very entrepreneurial. That's a fancy word for always trying to make a buck. She has an uncanny knack for seeing the resale value in just about anything. Her business philosophy has always been "There's a lid for every pot." (I cleaned that one up considerably.) She has offered things for sale that the average person would deem "trash." But, as the old expression goes: "One man's trash is another man's treasure." She's not forcing anyone to buy her stuff, but if some like-minded person seeing a bit of viability left in something that they can snap up for a couple of bucks — well, that's the service Mrs. Pincus provides.

Recently, Mrs. P has been offering items for sale on a local Facebook marketplace page. This page has been set up as a virtual yard sale, offering a wide variety of new, slightly used or very used items without the hassle of cluttering up your front yard or driveway with the soon-to-be discarded from your house. Just take a picture, compose a brief but truthful description and wait for someone to see the same value that you see. Once a deal is made, electronic payment is logged and Mrs. Pincus sets the item out on our front porch — a safe, contactless pick-up in these cautious times during a pandemic.

A few weeks ago, our city-dwelling, non-driving son bought a new shopping cart to replace his once-reliable cart — now showing signs of age. The old cart sported the battle wounds of the city — scraped paint, bent axle, a wobbly wheel. Sure, the thing served him well, but its time had come and a new cart was purchased. My wife saw some resale value in the old cart and offered to sell it for our son, if only to net a few dollars. We brought the well-worn, well-loved cart home. My wife took some pictures, wrote a short, but very honest description mentioning all of the cart's flaws and posted it in the local Facebook group. She asked for five dollars, noting that it still had some life left in it and that a handy person could tinker around and fix it up. A brand new cart can run upwards of thirty to forty dollars, so five bucks was quite a bargain. And if you weren't interested, you could just... keep... scrolling.

Well, this is the internet and on the internet everyone has a fucking opinion. Immediately, Mrs. P's post erupted with a barrage of insults. 

"Why are you selling trash?" 

"You should be ashamed of yourself for selling junk!" 

"This is garbage." 

...and many more variations on the theme.

There were some comments expressing legitimate interest, but, as if often the case, an initially eager potential customer disappears after their first question is answered. But, one person replied with interest. A text chat ensued and finally the gentleman agreed to purchase the cart for five dollars. However, he explained that he is older and, therefore, doesn't use any of these payment apps. From the grammatical structure of the majority of his texts, his command of cellphone technology was spare. He promised to drop off a five dollar bill in an envelope when he came to collect the cart. We weren't too worried. After all, who would come out of their way to steal a less-than-new shopping cart? And if that was indeed their scheme, hey! it's only five dollars.

The buyer said he'd be by our house around 3 PM on Saturday. He said he lived about a thirty-minute drive, so around 2, Mrs. P set the cart out on our porch. And we forgot about it.

3 o'clock came and went. So did 4 o'clock. And then 5 and 6. The sun began to set and that poor shopping cart stood as a silent sentinel under the illumination of our porch light. Just before my wife and I were ready to turn in for the evening, Mrs. P's phone signaled a Facebook message. As expected, it was the cart buyer. He went off about crossed plans and time constraints and some rambling story involving his wife. The gist of his message was that he would not be coming to get the cart today, perhaps tomorrow. He apologized several times and even offered to leave six dollars for the inconvenience. He said he would come Sunday morning. As my wife confirmed his arrival time, I went downstairs to bring the shopping cart inside.

Early Sunday morning, I returned the shopping cart to its spot on the porch. The buyer — allegedly — would be coming before noon. He didn't. Just before 4 PM, we heard the unmistakable sound of our wooden screen door open. It had to be the buyer finally collecting the cart and leaving his payment in the space between our screen door and front door. But, within a few minutes of the familiar "creak" of our door, my wife received an irate Facebook message.

"Why you sell me crap?" it read. Before Mrs. P could type out a calming, level-headed response, another message chimed in. "One wheel wobbles! This is junk dammit!"

"Are you still here?" Mrs. Pincus replied, hoping to catch the buyer still on our front porch. No reply for a long time... until suddenly an electronic "DING" announced a new message in angry thread. "No! This trash! GOODBYE!"... followed by more silence.

Oh.... and we have six bucks.

www.joshpincusiscrying.com

Sunday, August 30, 2020

crawling from the wreckage

Well, here we go again.

Way back in 2016, I wrote this story about a co-op that opened in my neighborhood and how I predicted its imminent demise. And sadly, two years later, I wrote this story about the closing of the co-op, just as I had predicted. Before you start calling me names, let me make it clear that I sincerely hoped that the co-op would succeed. I really did. But the folks that ran the co-op and made its business decisions were the main obstacle that kept the co-op from being a success.

Well for nearly two years, the building that housed to co-op sat vacant. My wife and I would stroll past the locked building on our daily walks. We'd sometimes stop and peer into the darkened windows, only to see the same empty store fixtures in the same positions as the last time we stopped for a curious look. Early in 2020, well into the throes of the worldwide COVID-19 pandemic, we noticed a flurry of activity within the walls of the former co-op building. We spotted a man carrying a toolbox walking in through the usually-locked automatic sliding doors. One time, we saw a couple of guys toting some wooden planks — possibly a disassembled shelving unit — to the waiting bed of a pickup truck. It appeared that something was happening in the co-op building, but there were no physical signs announcing a new business. My wife monitors a neighborhood Facebook page, but only posts of speculation offered any clue. And there was plenty of speculation mixed with suggestions and wish lists concerning the next inhabitants of the co-op's former site. Some hoped for something akin to a mall food court, offering a variety of international and eclectic cuisines. Others requested a marijuana dispensary (You know who you are!) Still others proposed — in all earnest — odd combinations of brewpub/dry cleaner or music store/concert venue/Mexican restaurant. My neighbors are obviously nuts... and the last thing some of them need is a marijuana dispensary.

As the weeks moved on, the activity behind the closed doors of the co-op building increased. A light would glow late at night and we could see the shadows of busy workers doing something constructive. Then, one day, we noticed that the large sign above the door read differently. It looked the same, but upon closer inspection, it was, indeed, a different sign. The large "Creekside" logo remained the same, but underneath, the words "co-op" now read "Market and Tap." Ah ha! A clue!

As July became August, Creekside Market and Tap opened for business with little to no fanfare. It was the most unspectacular opening of a new business that I had ever witnessed... or not witnessed. A few times, in the final week of July, as Mrs. Pincus and I passed by the usually-locked front doors, they swung open — unleashing a shock of air-conditioned breath that took us by surprise. But they closed just as quickly, leading us to believe that the controlling mechanism was mistakenly left in the ON position. On the first of August, however, when the doors again opened, a man with a face mask stretched under his chin greeted us with a minimally friendly "Come on in! We're open!" My wife and I, our face masks properly protecting our noses and mouths, stepped back from the man and his offer and waved him off. We politely answered, "No thank you." from behind our cloth barriers. The man, by this time, had wandered away. During the pandemic, my wife and I have put limits on unnecessary visits to businesses. We don't "browse" like we did in the "pre-COVID" days. However, the man didn't seem to care if we entered the business or didn't.

There is a small, plain banner that reads "NOW OPEN" that is suspended from the far end of the front overhang about twenty feet from the main entrance. There are no other indications that the place is open for business, let alone a grand opening. Aside from tiny signs printed from a home computer that are taped to the inside of the dark tinted glass windows, Creekside Market and Tap looks about the same as it did when Creekside Co-op closed for good. There is one neon sign that glows in a side window and advertises a local brand of deli meats, but that's it. Also, the former raised outdoor seating area appears to have been converted to an "employees only" cigarette break area, as betrayed by the apron-clad folks congregating at two tables and the prevailing cloud of secondhand smoke floating heavily above them. Not the most welcoming of sights.

Proudly closed!
A little internet investigation revealed that the Creekside Market and Tap is home to four individual businesses — all with different operating hours. They are: Dave’s Backyard Farms, Creekside Restaurant & Deli, Cheshire Brewing Company and Herrcastle farms — all fine business, I'm sure. As a resident of Elkins Park for nearly forty years, I have seen business come and go. One thing I have observed is that when someone opens a new business in Elkins Park, the first thing they decide — immediately upon signing the lease on the space — is what days they will be closed. It is a consistent bone of contention I have with every single business I have seen open and close within the confines of the tiny business district that occupies the one-block stretch opposite the train station. The co-op followed this pattern and the new occupants of the co-op building appear to be carrying on the tradition. Just a mere three weeks after proclaiming their "Grand Opening," they have struck Mondays off of their list of days they will be welcoming customers. And they made the announcement with an odd posting to their Facebook page. "In order to serve the community better?" How is closing a method of serving the customer better?

Penn's Woods.... sort of.
Speaking of hours.... When they are open, the hours vary greatly among the four vendors. Only the deli is open every day that the building is open. The two produce vendors operate towards the end opf the week with Herrcastle offering an additional day over Dave’s Backyard Farms. The Cheshire Brewing Company is open Thursday through Sunday with nearly different hours on each of those days. My wife's parents operated a business within the confines of a huge, multi-vendor farmers market for over thirty years. The rule of the market was: if the building is open, your business is open. Period. No exceptions. It is both confusing for and off-putting to your potential customer when they see a business that is "roped off," denying access for purchases for shoppers who are there right now, as well as being an embarrassment to those vendors that are open. Customers don't know who owns what and they don't care. It really isn't the customer's concern. It is up to the business owners to make their wares as accessible as possible to the customer. That's just plain good business sense. Also, try to spell the name of the state you're in correctly on your website.

Not so fast there...
So, Creekside Market and Tap is not yet open a full month. They have four vendors with erratic hours and they have altered their overall hours of operation to eliminate a day of business. Not off to a winning start. Though, based on comments on a community Facebook page, a smattering of customers were very disappointed by some of the business practices. There were issues of attention and friendliness by employees. As recent as five days ago, a customer stated they were told that the deli stops slicing meat an hour before the posted closing time. There were comments regarding product selection. Most distressing were the comments about employees failure to wear proper face protection while working around food. These comments are met with little to no response. Although, those that were acknowledged, received a response that was downright defensive and confrontational.

Look, I understand that opening a business is a stressful thing. Sure, there is added stress with the cloud of a pandemic hanging above. I know that all new businesses suffer from "growing pains" at the beginning while they work out the kinks. I have seen a few strides Creekside Market and Tap have taken towards enhancements. The beautiful natural wood picnic tables out front are a nice, welcoming touch. I think it might be a good idea to clean up the spotted lantern fly carcasses that are strewn about the sidewalk surrounding those beautiful tables.

Again, I wish Creekside Market and Tap all the luck in the world as their business begins. I hope it grows and expands to include additional vendors and I sincerely hope it is successful. I just hope they don't fall into the same downward pattern that befell the previous tenants.

Unfortunately, it doesn't look good.

www.joshpincusiscrying.com