Sunday, January 17, 2021

try a little kindness

I have been accused of being a curmudgeon, a pessimist, grumpy, a crank, a griper, a complainer, a sorehead.... well, you get the idea. Yeah, I know. I find fault with my fellow human, recurrently pointing out things they do that — shall we say — "rub me the wrong way." And, if you are a regular reader of my blog, or, God forbid, know me in real life, you know that I don't often acknowledge when someone does something kind, something genuinely thoughtful and unselfish. Well, that's about to change. And please forgive me if I begin to choke up while I type.

My wife and I met Richard on our sixth cruise. A few moths prior to our departure, Mrs. Pincus joined a Facebook group whose membership was comprised of folks who had booked the same late October sailing aboard the grand Norwegian Breakaway. Mrs. P was very active in this group and interacted daily with a core group of folks who were soon-to-be our fellow cruisers. This made for a very interesting cruise once we set sail, because it was as though we were vacationing with a bunch of our friends. A pre-arranged "meet-and-greet" on our first full day at sea created friendships that were strong during our week on the ocean and remain strong (thanks to social media) to this day. One of these people was Richard.

Richard is a fun-loving guy in the truest sense. He loves fun. He attracts fun. He exudes fun. He's a fun guy. (Keep your "mushroom" jokes to yourself.) In addition to being an avid and very experienced cruiser, Richard is a writer, an editor, a foodie and an amateur filmmaker. He's the kind of guy you sit next to at a bar and — after several hours — you think, "Wow! This is a great guy!" And if you've ever had the opportunity to be on a cruise with Richard, you could easily find yourself in that very situation. During our cruise in 2017, every time I looked up or passed one of the many bars aboard the ship, there was Richard, umbrella-sporting drink in hand, head back and laughing among a group of people who were also laughing. (This is not to imply that Richard spends seven days on a ship drinking and laughing 24 hours a day. He might, but I don't want to be the one to make such an implication.) I actually wrote about an incident involving Richard just after our 2017 cruise. You can read it here.

At the end of our cruise, Mrs. Pincus and I exchanged email addresses and social media contacts with all of our new found best friends and went off to live the rest of our lives. Now, we regularly see, correspond and "like" each others posts, making it feel like we are all still connected. We comment on Richard's Facebook status and his quirky Instagram pictures and he gives ours the ol' "thumbs up" in return.

At the end of 2019, Mrs. Pincus and I returned from our ninth cruise. It was our second one of the year. We had two more planned and the idea of additional cruises in our future. Mrs. P wisely purchased a gift card from Carnival Cruises for a pretty significant amount. 

Then, the world was hit with a devastating global pandemic. In addition to taking lives, COVID-19 wiped out businesses, social gatherings, travel and commerce of all types. All manners of places where large numbers of people congregated — movie theaters, concert venues, sports stadiums, theme parks and, yes, cruise ships — ceased operation. After a few weeks of working from home, I found myself among those filing for unemployment insurance. Thankfully, Mrs. Pincus's eBay business was active, providing us with one source of a steady income. However, we had placed a pretty sizable deposit on a cruise booked for October 2020. A deposit that, given our current financial situation, we could not afford to lose. The cruise lines were all being very cautious. They were indeed canceling scheduled sailings, but they were doing it on a slow, month-by month basis. You see, if you cancel your cruise, you only receive a partial refund of any funds already paid. If the cruise line cancels, then all payments are refunded... and cruise lines aren't real keen on giving refunds. So, in April, we anxiously waited for a cancelation announcement from Carnival. 

Albatross.
Then there was that gift card. We had a lot of money locked up in it. There was an overhanging possibility that cruise companies would not survive a lengthy shutdown. A gift card would be worthless if there was no company to redeem it. We were in no position to lose a considerable amount of money. So, Mrs. Pincus attempted to offer the card for sale in her eBay store. She did a little research and discovered that listed gift cards were still selling. However, she soon found that she was not permitted to sell a gift card, based on the type of account she had. We began to feel trapped and desperate. Mrs. Pincus toyed with offering it for sale on Facebook, specifically one of the many available marketplaces. Then she remembered Richard.

Richard maintains a Facebook group for people who love cruising. She contacted Richard, via a private message, asking permission to post the gift card for sale in his cruise group. Richard instantly gave his approval. Then, he added something totally unexpected. Totally unprovoked. And totally unselfish. Richard offered to buy the card from us outright. Mrs. P read and reread the offer several times to make sure she was seeing what she thought she was seeing. Mrs. Pincus asked for an amount that was less than face value, hoping that a "split the difference" offer would be more enticing. Richard would hear nothing of the sort. He insisted on the full amount. We were speechless. That's not just a "figure of speech." We were unable to produced a sound. Mrs. Pincus began to cry as she typed out a simple "thank you" to Richard. Honestly, we spent only a few fleeting minutes with Richard on a huge ship over three years ago. We didn't get to know him as well as we had liked... which makes Richard's act of kindness all the more special and touching.

Bonus.
Within minutes, Richard send a payment through an online payment service. Mrs. P securely sealed the card in an envelope and set out to baking a batch of her famous kamish broit (sometimes called mandel bread) to accompany the card in shipment, as an extra added gesture of sanity-saving and relief-inducing gratitude. She packed everything up nice and safe and took it to the post office the next day with her daily eBay shipments. She kept a watchful eye of the delivery, carefully monitoring the tracking, keeping tabs on its journey to northern New Jersey where Richard lives. Mrs. Pincus finally received confirmation of delivery. She waited for a message from Richard, because the US Postal Service isn't always accurate. 

She waited.

And waited.

And waited.

Unable to contain her anxiety, Mrs. Pincus contacted Richard to make sure he had, indeed, received the package and the precious gift card within. He laughed, explaining that a box has been sitting on his dining room table all day. He didn't open it because he assumed it was for his partner Gary. While he texted, Richard opened the box and assured Mrs. Pincus that the gift card was in his possession. He also explained that he would be keeping the kamish broit away from Gary.

See, there are still nice, kind, thoughtful, generous people in the world. Richard is at the very top of that list.

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